Future Opening: Commercial Cleaning Quality Inspector

Office Pride, Inc.; Madison (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading janitorial service provider is seeking a Commercial Cleaning Quality Inspector in Madison, WI. The role involves regular inspections, customer interaction, and ensuring the highest cleanliness standards across accounts. Ideal candidates will have strong organizational skills, attention to detail, and a commitment to customer satisfaction.

Qualifications

• Excellent organizational skills required.
• Detail-oriented individuals thrive in this role.
• Background check is a must.

Responsibilities

• Conduct daily inspections and ensure cleanliness of customer accounts.
• Document findings and maintain accurate records.
• Interact with customers to resolve complaints.

Skills

Organizational Skills

Detail Orientation

Customer Service Experience

Inspector Experience

Tools

Computers/Tablet

Job description

Future Opening: Commercial Cleaning Quality Inspector

Commercial Cleaning Quality Inspector- The Inspector is responsible for the daily inspections and cleanliness of all Customer accounts while providing the highest level of customer service. Responsible for performing and documenting routine inspections and maintenance activities as well as inputting data from the inspections into database systems. The Quality Inspector coordinates site visits and conducts proactive visits with each of our customers on a rotating basis. Electronic inspections are completed to document findings and exceptions are shared with management. The Quality Inspector will also relay all results found from the customer site inspections to the immediate Supervisor & or Office Management staff for further review & follow-up.

Responsibilities Include but not limited to:

• Recording Inspection Results
• Talking to and Interacting with our Customers
• Resolving Customer Complaints
• Delivering Supplies when needed
• Cleaning as Needed (Vacuuming, Sweeping, Dusting, Mopping, Trash, Restrooms.etc)
• Driving to and from each account

Job Requirements:

• Excellent Organizational Skills
• Detail Orientation
• Knowledge of Computers/Tablet
• Customer Service Experience
• Inspector Experience
• Stable Work History
• Must have Reliable Transportation
• Must pass Background Check

Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.

Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.

You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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“Office Pride is a good place to work. You have work-life balance – a great fit for students and retirees. There is job security with opportunities for advancement. The management and office staff really work with you. If you need them, no matter what time of day or night, they'll answer the phone if they are not already on their way.”