Future Opening: Case Manager Full Time

Case Manager Full Time; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Thrive Youth Center is seeking a Case Manager (Full-time) to coordinate assessments and create individualized plans for young adults experiencing homelessness. This on-site role involves hands-on client engagement and collaboration with housing and social services.

You will support shelter and housing transitions, maintain HMIS records, ensure timely documentation, and participate in monthly trainings. The position requires empathy, trauma-informed awareness, and strong teamwork.

Qualifications

• Undergraduate degree or equivalent in social work, human services, sociology or related field.
• Experience in case management with youth, homeless individuals, or diverse communities.
• Commitment to LGBTQ+ affirming care & experience with marginalized youth.
• Training in trauma-informed care, crisis intervention, harm reduction, substance abuse, and mental illness.
• Strong interpersonal skills, emotional intelligence, and compassionate boundaries.
• Ability to collaborate in a diverse, community-based team.

Responsibilities

• Engage clients, conduct intake and assess needs at program entry.
• Develop client-driven case plans to promote self-sufficiency.
• Assist housing search, move-ins, and coordinate with housing dept.
• Maintain HMIS records and complete required documentation.

Skills

Interpersonal skills

Emotional intelligence

Team collaboration

Bilingual Spanish/English

Trauma-informed care

Education

Bachelor's degree in social work or related field

Tools

HMIS knowledge

Job description

Responsive recruiter

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Title: Case Manager (Full-time)

Reports To: Director of Case Management

Physical Location: Thrive Youth Center, San Antonio, TX 78207 (On-site)

Organization Description

Thrive Youth Center is a 501(c)(3) non-prop in San Antonio, TX serving young adults, 18-24 years old, experiencing homelessness. Thrive provides emergency shelter and short-term housing for clients in apartments around San Antonio. The mission of Thrive Youth Center is to provide LGBTQ+ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives, while the vision is to create an equitable community where all LGBTQ+ young adults flourish. Thrive Youth Center thrives on the values of: Teamwork, Honesty, Responsibility, Integrity, Visionary, Empathy

Position Summary

Thrive Youth Center is seeking a seasoned client case manager to work with young adults experiencing homelessness. Case Manager tasks include coordination and preparation of clients assessments and creating individual case plans that promote movement toward self-sufficiency. This full-time position will provide support for clients seeking shelter and/or housing services in the Bexar County area.

Essential Duties and Responsibilities

Role Responsibilities ++Client Engagement++ : 45-55% Provide first-class care and support for all assigned clients in the Thrive housing program or the Thrive shelter program. Conduct intake and initial assessments for client needs at program entry. Assist and support housing search and placement, assistance with move-ins, coordinating with clients and the housing department regarding smooth transition. Develops a client-driven case plan that identifies both short and long-term goals. Empowers assigned clients to become involved in their own housing plans and goal setting to achieve overall self-sufficiency. Conduct required client meetings and check-ins as needed and as-requested. Utilize (both agency and personal) vehicles for client off-campus visits and various appointments. Assist with acquiring all identification documents for clients. Respond to client crises with appropriate intervention, safety planning, documentation, and referral support for mental health aid and/or substance abuse programming.

Administrative Responsibilities ++ 25-35% Utilize the case management system, HMIS for all relevant data and documents. Ensure the timely completion of required documentation and ensure required information is entered as required. Submit referral forms to partner agencies (on-site and off-site), for benefits, education, and employment assistance.

Office Support or Extended Organization Assistance ++ 5-10% Participate in required monthly training as assigned. Ensure office cleanliness in general office spaces. Assist other Thrive departments with activities, as needed and assigned.

Work Environment & SkillsBe available and willing to transport clients to various appointments (documented mileage reimbursed). Utilize a personal vehicle without prior notice for client visits (not client transportation) and maintain current registration, liability insurance & valid driver’s license. Assist with physically moving clients into their housing opportunity. Flexibility in regard to employment responsibilities, duties, activities, and hours scheduled. Proficiency in computer technology and systems for organization programming (Microsoft and Google systems). Daily use of a cell phone for client interactions and conversations (reimbursement opportunities available). Work environment requirement to perform regular duties both indoors and outdoors.

Required Qualifications

• Undergraduate degree or equivalent course work from accredited university or college in social work, human services, sociology or related field; or equivalent prior work experience in programming designed for diverse young adults experiencing adverse situations.
• Commensurate experience in case management services within community programs serving youth, at-risk young adults, homeless individuals, and/or diverse communities.
• Demonstrated commitment of LGBTQ+ affirming care and experience working with marginalized youth populations.
• Training in trauma-informed care, crisis intervention, harm reduction, substance abuse, and mental illness disorders.
• Strong interpersonal skills, emotional intelligence, and ability to hold compassionate boundaries.
• Ability to work in a collaborative, community-based setting with a diverse team and client load.

Preferred Qualifications

1. CPR & BLS certification or willingness to obtain
2. Trauma informed care certification or willingness to obtain
3. Knowledge of the Homeless Management Information System (HMIS)
4. Bilingual in Spanish and English

Compensation and Benefits

This position pays a minimum salary of $47,000 per year. Full-time benefits include employer paid medical insurance and life insurance options. Additional benefits include ability to contribute to a retirement 401(k), paid time off, professional development and training opportunities, and participation in a mission-driven, affirming organizational culture.

Equal Opportunity Statement

Thrive Youth Center is an equal opportunity employer. We strongly encourage applications from people of color, LGBTQ+ individuals, people with lived experience of homelessness, and all other communities historically marginalized in housing and mental health care.

Compensation details

Compensation: $47,000.00 per year

About Thrive Youth Center

Thrive Youth Center is the largest LGBTQ youth shelter in Texas. Located on the Haven for Hope campus, Thrive Youth Center has 16 emergency beds and 45 community apartments to provide emergency and long term housing for youth in Texas.

Mission Statement

To provide LGBTQ+ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives.

Vision Statement

To create an equitable community where all LGBTQ+ young adults can flourish.