Furniture Technician

Big Sandy Superstore; Ashland (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading company in furniture sales is seeking a dedicated Furniture Service Technician. In this full-time role, you will provide quality repairs and maintain high customer satisfaction, demonstrating strong customer service and multitasking skills. Join a team that values employee investment and a respectful work environment.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Vision insurance

Life Insurance paid by the company

401K Plan with paid fees

Employee Stock Ownership Program

Paid Time Off

Qualifications

• High School Graduate or GED.
• Strong customer and interpersonal skills.

Responsibilities

• Provide high quality repairs for customers.
• Call scheduled customers and finalize billing notes.
• Perform quality repairs on furniture components.

Skills

Customer skills

Interpersonal skills

Multitasking

Education

High School Graduate or GED

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

We have a great benefits package consisting of:

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.

Furniture Service Technician

At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity.

As a Furniture Technician you will be responsible for providing high quality repairs for every customer. The duties and expectations of this job are as follows:

• Customer Work Orders
• Call all scheduled customers between 8 am and 10 am
• Run all calls that are scheduled for the day
• Expected to perform quality repairs such as;
  • Repair and or touch up of leather
  • Repair or sewing of fabric
  • Replace reclining mechanisms
  • Wood burn in and touch-up
  • Repair and reinforce furniture frames
  • Case good assembly
• Perform Bedding inspections
• Order parts and put comments in work order from the customers home
• Finalize all billing notes from the customers home (symptom – work performed - parts used – labor amount)
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time frame.

Qualities we are looking for:

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Qualifications:

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Job Type:

Full-Time/Regular

Company reserves the right to add or delete from job description as needed.