Furniture Sales Pro: Big-Ticket & Commission

Macy's; Framingham (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program (EAP)

Job summary

Macy's in Framingham, MA seeks a Furniture Sales Colleague to create exceptional shopping experiences in our Furniture department. You will build lasting customer relationships by offering personalized service, demonstrating deep product knowledge, and helping customers find furniture solutions that fit their lifestyles.

You will support inventory, fulfillment, and post-delivery follow-up to ensure satisfaction.

Qualifications

• 1–2 years of related experience is required.
• Ability to communicate effectively with customers and colleagues.
• Flexibility to work days, evenings, weekends, and holidays.

Responsibilities

• Assist customers in selecting furniture and explaining product options.
• Promote protection plans and loyalty benefits.
• Process orders, returns, and follow delivery processes to ensure satisfaction.
• Maintain a clean, organized, and visually appealing sales floor.

Skills

Customer service

Communication

Sales skills

Teamwork

Attention to detail

Tools

POS system

Handheld device

Cash register

Job description

Macy's in Framingham, MA seeks a Furniture Sales Colleague to create exceptional shopping experiences in our Furniture department. You will build lasting customer relationships by offering personalized service, demonstrating deep product knowledge, and helping customers find furniture solutions that fit their lifestyles.

You will support inventory, fulfillment, and post-delivery follow-up to ensure satisfaction.