Big Ticket Furniture Sales Pro - Commission & Growth

Macy's; Troy (MI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Furniture Department seeks a dedicated Furniture Sales Colleague (Big Ticket Colleague) to provide personalized service, share product knowledge, and help customers find furniture solutions that fit their lifestyles. You will drive sales, promote protection plans, and engage customers through the loyalty program.

In this role, you will also support inventory and fulfillment, use technology to visualize options, place orders, and compare products while maintaining relationships through

Qualifications

• 1-2 years of related experience is required.
• Flexible availability including days, evenings, weekends and holidays.
• Able to understand and communicate effectively with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• You can handle electronic devices and operate handheld equipment.

Responsibilities

• Engage customers with a warm welcome and build relationships.
• Promote loyalty program and protection plans to customers.
• Support inventory and fulfillment within the department.
• Process orders and assist with checkout using handheld devices.

Skills

Customer service

Sales orientation

Communication skills

Teamwork

Flexible availability

1-2 years experience

Job description

Macy's Furniture Department seeks a dedicated Furniture Sales Colleague (Big Ticket Colleague) to provide personalized service, share product knowledge, and help customers find furniture solutions that fit their lifestyles. You will drive sales, promote protection plans, and engage customers through the loyalty program.

In this role, you will also support inventory and fulfillment, use technology to visualize options, place orders, and compare products while maintaining relationships through