Furniture Repair Technician

Colonial Group; Reading (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employee discount

Job summary

Jordan’s Furniture in Reading, MA is seeking a Furniture Repair Technician apprentice to perform in-home repairs, including upholstery, wood, leather, and mechanism repairs. Trainees work from our Reading store with initial training at the Nashua, NH warehouse, Monday-Thursday 7:00 AM–5:30 PM during training.

This 4-month apprenticeship offers hands-on experience using company vans to travel to customers, with a focus on customer service, safety, and quality workmanship, ending with a promotion

Qualifications

• Must be able to lift up to 75 pounds.
• Must have a valid license and possess a safe driving record.
• Excellent interpersonal and communication skills for difficult customer situations.

Responsibilities

• Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces and rebuilds damaged leather or upholstery furniture or mechanical parts
• Sets up and operates such tools as power drills, sanders, saws, and other tools required for repair
• Completes repair related paperwork and other documentation as required
• Safely drives company van to customers’ homes to assess and repair damaged furniture
• Effectively educates and informs customers on repair techniques and/or warranty programs

Skills

Customer service

Interpersonal skills

Professional demeanor

Team player

Tools

Power drills

Sanders

Saws

Job description

Calling all tinkerers, DIYers and fixer-uppers. Come build a better future with Jordan’s as a Furniture Repair Technician. If you are experienced in furniture repair, or you have the motivation to learn a new trade, and understand the importance of customer service, we want to talk to you! Our Furniture Repair Technicians are trained to fully repair all furniture whether it be stitching upholstery; wood and leather repairs, or repairing mechanisms in motion furniture, while in the customers’ homes. Using our company vans, our technicians travel to our customers’ homes to perform in home repairs and provide excellent customer service.

This is a 4-month apprenticeship where you will be promoted once completing the training program. This position is based out of our Reading, MA store with training out of our Nashua, NH warehouse. During training the hours of this position will be Monday - Thursday; 7:00 AM to 5:30 PM out of our Taunton warehouse.

Pay Range: $22.00 to $24.00 per hour

We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Why you will love this job.

• Team atmosphere – We’re all family here!
• Fast paced physical environment – Cancel that gym membership!
• Career growth – The possibilities are endless.
• Great Benefits – medical, dental, vision and employee discount

What we Stand for—Where Work is Fun and Values Matter!

At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun! Because great energy fuels great work.

Responsibilities we will trust you to perform:

• Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces and rebuilds damaged leather or upholstery furniture or mechanical parts
• Sets up and operates such tools as power drills, sanders, saws, and other tools required for repair
• Completes repair related paperwork and other documentation as required
• Safely drives company van to customers’ homes to assess and repair damaged furniture
• Effectively educates and informs customers on repair techniques and/or warranty programs

What you will bring to the table:

• Must be able to lift up to 75 pounds
• Must have a valid license and possess a safe driving record
• Must have excellent interpersonal and communication skills and the ability to interact effectively in difficult customer situations
• Must have a positive and professional demeanor
• Must maintain a professional appearance at all times

Jordan’s is a leader in the furniture retail market. We are a growing, stable company that is built on family values. Attracting and retaining great employees is one of our top priorities. If you're ready to make a difference in your career, we are interested in speaking with you! Jordan's Furniture is proud to offer a comprehensive benefits package to our employees.

Jordan’s Furniture is an Equal Opportunity Employer