Furniture Mover & Client Experience Specialist

Home Consignment Center; Yorba Linda (CA); Hybrid; USD 2,066,000 - 3,444,000; Full time

Job summary

Paylocity in Yorba Linda, CA is seeking a friendly, energetic Mover to join our Yorba Linda team. You will safely load, unload, and stage furniture, coordinate moving schedules with clients and team members, and contribute to a positive customer experience through professional service.

This role emphasizes safety, physical stamina, and strong communication. You will handle multiple tasks in a fast-paced environment while maintaining high standards of care for belongings and store appearance.

Qualifications

• Experience in moving, logistics, or customer service is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong physical stamina and strength.
• Negotiation skills and the ability to persuade and build rapport with clients.
• Commitment to safety and adherence to safety guidelines.
• Positive attitude, resilience, and professionalism under stress.
• Multitask effectively, managing multiple moving tasks while maintaining attention to detail and safety protocols.

Responsibilities

• Safely and efficiently assist with loading, unloading, and staging furniture items to and from client vehicles or storage areas while avoiding damage.
• Communicate clearly and professionally with customers, team members, and vendors to coordinate moving schedules and address concerns.
• Negotiate with potential clients to encourage furniture consignments, demonstrating persuasive sales techniques.
• Advocate for safety by following proper lifting techniques, using safety PPE, and participating in Health and Safety Program.
• Improve store appearance by rearranging furniture, clearing aisles, cleaning, and maintaining rails and overall cleanliness.
• Provide exceptional customer service, ensuring clients feel valued and satisfied throughout the moving process.
• Maintain a positive attitude and professional demeanor under stress to foster a welcoming atmosphere.

Skills

Communication

Multitasking

Physical fitness

Negotiation

Safety compliance

Positive attitude

Job description

Description

Join our dynamic team as a Mover, where your energy and enthusiasm will help create a positive experience for our clients while staying active and engaged. If you enjoy physical activity, thrive under pressure, and have a friendly, professional demeanor, this is the perfect opportunity to combine your love for movement with excellent customer service skills.

Key Responsibilities:

• Safely and efficiently assist with loading, unloading, and staging furniture items to and from client vehicles or to the storage area while avoiding damage.
• Communicate clearly and professionally with customers, team members, and vendors to coordinate moving schedules and address any concerns.
• Negotiate with potential clients to encourage furniture consignments, demonstrating persuasive sales techniques.
• Advocate for safety by following proper lifting techniques, using safety PPE, and committing to a hazard-free working environment by participating in our Health and Safety Program.
• Constant improvement of store appearance, including rearrangement of furniture, clearing of aisles, placement of art, cleaning, removing trash, placement of rails.
• Provide exceptional customer service, ensuring clients feel valued and satisfied throughout the moving process.
• Maintain a positive attitude and professional demeanor, even under stressful situations, to foster a friendly and welcoming atmosphere.

Requirements

Skills and Qualifications:

Previous experience in moving, logistics, or customer service is a plus

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Strong physical stamina and strength, with a love for active work

Negotiation skills and the ability to persuade and build rapport with clients

Commitment to safety and adherence to safety guidelines

Positive attitude, resilience, and professionalism under stress

Multitask effectively, managing multiple moving tasks while maintaining attention to detail and safety protocols

If you enjoy staying active, working in a lively environment, and helping people move forward, literally and figuratively, then we invite you to apply and become part of our energetic team!