Furniture Delivery Assistant

Raymour & Flanigan Furniture and Mattresses; Lowell (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Profit sharing

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Furniture Delivery Assistant in Lowell, MA. You will assist the Delivery Driver, inspect and prep orders for transport, and help with loading, unloading, and furniture assembly at the customer’s home to ensure a smooth, professional delivery experience.

The role emphasizes safety, a strong work ethic, and the ability to operate in a fast-paced environment while delivering high-quality results and excellent customer service.

Qualifications

• A commitment to Raymour & Flanigan's safety practices and maintaining a clean, safe, organized work environment.
• Valid driver's license with a qualified driving record (highly preferred).
• Ability to work collaboratively with your delivery partner to provide exceptional customer service.
• Strong work ethic, attention to detail, and ability to work in a fast-paced environment while delivering high-quality results.
• Professional, courteous, customer-focused attitude under pressure.

Responsibilities

• Support the Delivery Driver to ensure customers receive furniture with care and professionalism.
• Inspect, wrap, and prepare each order for transport; assist with loading/unloading the truck.
• Assemble furniture at the customer’s home and place items where requested to create a welcoming living space.

Skills

Customer service

Teamwork

Safety-minded

Job description

Who We Are

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our employees well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

Who We Are

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our employees well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! Compensation Structure: Daily Rate OR Commission, whatever is higher. Minimum of $750 weekly pay. Average Pay for this role: $55,000-$75,000 Yearly.

What You'll Do

As a Furniture Delivery Assistant, you will support the Delivery Driver in ensuring every customer receives their newly purchased furniture with care, precision, and professionalism. You'll help inspect, wrap, and prepare each order for transport, then assist with loading and unloading the truck. Once at the customer's home, you'll work as part of a team to assemble furniture and place each item exactly where the customer wants it. Every step you take contributes to creating a warm and memorable delivery experience, transforming empty rooms into beautiful living spaces.

What We Need From You

• A commitment to Raymour & Flanigan's safety practices and maintaining a clean, safe, and organized work environment.
• A valid driver's license with a qualified driving record (highly preferred).
• The ability to work collaboratively with your delivery partner to provide exceptional customer service.
• A strong work ethic, attention to detail, and the ability to work in a fast-paced environment while delivering high-quality results.
• A professional, courteous, and customer-focused attitude, even during challenging or high-pressure situations.
• The physical ability to lift, lower, push, and pull furniture of all sizes, including items over 200 lbs., while navigating stairs, tight spaces, and varying weather conditions.

We can't wait to get to know you! Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.