Funeral Services Manager

Service Corporation International; Tucson (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Base salary + bonus

Health and wellness plans

401(k) with company match

Paid Time Off

Cell phone reimbursement

Tuition reimbursement

Career path development

Employee discounts

Work/Life balance

Job summary

Neptune Society seeks a Funeral Services Manager at our Tucson location to lead daily operations and drive community engagement. You will oversee staff, ensure top-tier service, and work to grow the location’s presence in the community.

The role requires strong leadership, compassionate oversight, and a proven track record in managing costs while delivering excellent client experiences. This position emphasizes service quality and team development.

Qualifications

• At least 2 years of managerial experience or equivalent in the funeral services industry.
• Strong ability to lead teams and build community relations.
• Experience managing budgets and helping drive growth.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as a part of local promotional efforts.
• Ensure the location’s operating practices comply with regulations and company policies.

Skills

Managerial experience

Community relations

Budgeting and cost control

Customer service leadership

Communication skills

Education

Bachelor’s Degree Preferred

Diploma in Funeral Services

Funeral Director licensure

Job description

Our associates celebrate lives. We celebrate our associates.

Why work for Neptune Society?

Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

• A generous compensation package, which consists of a base salary + bonus potential

• Competitive health and wellness plans (medical, dental, vision, etc.)

• 401(k) with company match

• Paid Time Off (Vacation, Sick, Holiday and Personal time)

• Cell phone reimbursement

• Job-related training, tuition reimbursement, and career path development

• Company discounts, and more

• Work/Life balance

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties and Responsibilities

Some additional essential duties, responsibilities and requirements for the Funeral Services Manager role include:

• Provide the highest quality services and products

• Direct and control the operational activities of the location

• Expand the location’s business and manage costs to achieve annual financial and marketing goals

• Select, train and motivate location staff to service excellence

• Participate in community as a part of local promotional efforts

• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Who should apply?

Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience

• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services

• A valid state Funeral Director licensure is required

• High level of compassion and integrity

• Ability to multi-task and set priorities

Postal Code: 85741

Category (Portal Searching): Operations

Job Location: US-AZ - Tucson