Funeral Services Assistant (part-time)

Service Corporation International; Phoenix, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an associate to support funeral home and cremation operations in Phoenix, AZ. You will assist with service preparations, family communications, and administrative tasks while ensuring compassionate service and adherence to regulations.

The role involves handling remains, arranging vehicles, and supporting families during services and visitations, with a focus on respectful, compliant operations.

Qualifications

• High school diploma or equivalent or completion of a diploma training program in funeral service preferred.
• Funeral service diploma/training program is preferred.
• Current state driver’s license with acceptable driving record.

Responsibilities

• Assist with service preparations, including delivery and setup of floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services and cremations as directed.
• Assist with handling remains and, where permitted by law, operate crematory equipment.
• Perform basic office duties (phones, fax, computer, multiterminal system) and run errands.
• Greet families and provide information and assistance at the office.
• Support family needs during services and visitation.
• Assist with vehicle cleaning and maintenance as required.

Skills

Compassion & integrity

Communication skills

Ability to lift up to 75 lbs

Basic computer skills

Education

High school diploma or equivalent

Tools

Office software

Job description

Our associates celebrate lives. We celebrate our associates. Reporting to a Location Manager this position is responsible for assisting with funeral home and cremation related duties. Duties include preparing for services and memorials, providing information on funerals, cremations and other related topics and preparing documents.

JOB RESPONSIBILITIES

• Assists with the preparation for services including: delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families, and ensuring proper care and storage of these items
• Prepares documents related to services, cremations, maintenance as directed
• Assists with preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, postage meter and stereo/video system
• Run errands such as floral delivery, picking up of supplies, documents
• Serves as an usher and may park cars or perform some transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Greets and receives client families and other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and or visitation
• May wash and clean funeral home vehicles and other client vehicles as required

MINIMUM REQUIREMENTS

• Education: High school diploma or equivalent Completion of a diploma training program at a college or technical school specializing in funeral service or equivalent experience preferred
• Experience: Completion of a diploma training program at a college or technical school specializing in funeral service or equivalent funeral industry experience preferred
• Certification/Licenses: Current state/province issued driver’s license with an acceptable driving record
• Knowledge, Skills and Abilities: Ability to lift up to 75 lbs. Knowledge of computers and some software would be an asset High level of compassion and integrity Good communication skills
• Schedule: Must be flexible
• Postal Code: 85042

Category (Portal Searching): Operations

Job Location: US-AZ - Phoenix

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.