Funeral Services Assistant (part-time)

Service Corporation International; Las Vegas (NV); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Service Corporation International in Las Vegas, NV is seeking a Funeral Services Assistant to provide clerical support and compassionate customer service for funeral operations. You will greet families, answer questions, coordinate service details and assist with visitations, ceremonies and related tasks across services.

Responsibilities include preparing for services, assisting with remains, and handling office duties while ensuring compliance with company policies and a respectful environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases; ability and willingness to learn.
• Valid state driver’s license with acceptable driving record.

Responsabilités

• Prepares for services: delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Prepares documents related to services, cremations, maintenance.
• Assists with preparation of remains, including dressing and lifting, or crematory operation as allowed by law.
• Office duties: answering phones, operating fax, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system.
• Run errands for floral delivery, supplies, documents.
• Ushers and may park cars or perform transportation duties.
• Operates funeral home vehicles for services and family pickups.
• Ensures refreshments are available when allowed by law.
• Assists with visitations, memorials, and funeral services (setup, dressing remains, delivering items).
• Greets clients and provides information; supports families during services and visitations.

Connaissances

Compassion

Integrity

Communication

Teamwork

Formation

High school diploma or equivalent

Outils

MS Office

Databases

Description du poste

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

• Education High school diploma or equivalent
• Experience Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required
• Certification/Licenses Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 89101 Category (Portal Searching): Operations Job Location: US-NV - Las Vegas

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.