Funeral Services Assistant (part-time)

S.E. Combined Services of Florida; Las Vegas (NV); On-site; USD 27,000 - 37,000; Full time

Job summary

Nevada funeral home is seeking a Funeral Services Assistant to support operations and service delivery in Las Vegas. Responsibilities include greeting families, assisting with visitations, and handling office duties with compassion and professionalism.

Position requires a high school diploma and a valid driver’s license; prior customer service or sales experience is preferred. Proficiency in MS Office and the ability to learn company procedures are essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

Responsibilities

• Prepare for services by arranging floral items, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services and cremations as directed by management.
• Assist with preparation of remains, including dressing and lifting as permitted by law.
• Answer phones and operate office equipment and systems.
• Run errands for floral deliveries and supplies.
• Serve as an usher and assist with transportation needs.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where permitted by law.
• Assist with visitations and funeral services, including chapel setup and item delivery.
• Greet clients and provide information and assistance at the office.

Skills

Customer service

MS Office

Compassion

Communication

Education

High school diploma or equivalent

Tools

Phone system

Fax machine

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

High school diploma or equivalent

Experience

Previous customer service and/or sales experience preferred

Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

High level of compassion and integrity

Clear and concise verbal and written communication skills

Professional behaviors and team player

Postal Code: 89101

Category (Portal Searching): Operations

Job Location: US-NV - Las Vegas