Funeral Services Assistant (Part -Time)

Service Corporation International; Beckley (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a compassionate team dedicated to celebrating lives as a Funeral Services Assistant. This part-time role involves providing essential clerical and administrative support for funeral operations, ensuring respectful preparation of remains, and assisting families during their time of need. Your responsibilities will include setting up services, answering inquiries, and maintaining a welcoming environment for clients. If you have a high level of compassion and integrity, along with excellent communication skills, this is an opportunity to make a meaningful impact in your community while working in a supportive and caring atmosphere.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Proficient with MS Office suite and databases preferred.

Responsibilities

• Assist with funeral services, including setup and preparation.
• Provide clerical support and answer phones courteously.
• Drive funeral home vehicles and accommodate family needs.

Skills

Customer Service

Communication Skills

Compassion

Integrity

Education

High school diploma or equivalent

Tools

MS Office Suite

Multiline Phone System

Computer

Fax Machine

Debit Card Machine

Postage Meter

Job description

Funeral Services Assistant (Part Time)

Funeral Services Assistant (Part Time)

Apply locations WV - Beckley time type Part time posted on Posted Yesterday job requisition id Req.144881

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Runs errands such as for floral delivery, picking up of supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families.
• Ensures refreshments are available (where allowed by law).
• Assists with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Greets and receives client families and/or other persons entering the office for information and assistance.
• Accommodates the needs of the family during a service and/or visitation.
• May wash and clean funeral home vehicles and other client vehicles as required from time to time.

MINIMUM Requirements

Education

• High school diploma or equivalent.

Experience

• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required.

Knowledge, Skills and Abilities:

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and team player.