Funeral Service Assistant (part-time)

sci; Wichita (KS); On-site; USD 28,000 - 38,000; Full time

Job summary

sci, located in Wichita, KS, seeks a Funeral Services Assistant to provide clerical support and compassionate client service for funeral operations. Responsibilities include greeting families, answering inquiries, assisting during services, and coordinating transport and setup.

The role requires on-call availability and a respectful, professional demeanor. Candidates should have a high school diploma or equivalent, strong communication skills, and a valid driver's license.

Qualifications

• Customer service experience preferred.
• Strong verbal and written communication skills.
• High level of compassion and integrity.
• Valid state driver's license required.

Responsibilities

• Prepares for services: floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Assist with funeral, memorial and other services as requested; greet families and provide information.
• Answer phones, operate office equipment, and perform general clerical tasks.
• Assist with visitations and services including set up and transportation as needed.
• Drive funeral home vehicles for services and family pickups.

Skills

Customer service experience

Communication skills

Compassion and integrity

Education

High school diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

• Education: High school diploma or equivalent
• Experience: Previous customer service and/or sales experience preferred
• Certification/Licenses: Valid state driver's license with an acceptable driving record required
• Knowledge, Skills and Abilities: High level of compassion and integrity
• Knowledge, Skills and Abilities: Clear and concise verbal and written communication skills
• Knowledge, Skills and Abilities: Professional behaviors and team player
• Schedule: On-call/As needed
• Postal Code: 67203
• Category (Portal Searching): Operations
• Job Location: US-KS - Wichita