Funeral Service Assistant (part-time)

Service Corporation International; Missouri; On-site; USD 19,000 - 25,000; Part time

Job summary

Service Corporation International is seeking a Funeral Service Assistant on a part-time basis in Saint Louis, MO. The role supports funeral operations, greets families, answers questions, and assists with services and logistics.

The position requires a high school diploma or equivalent, prior customer service experience preferred, and proficiency with MS Office. Attendance at monthly meetings and adherence to company policies are expected.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or sales experience preferred.
• Proficient with MS Office and databases; willing to learn.

Responsibilities

• Assist on funeral, memorial, and other services as requested by management and clients.
• Greet client families and provide information and guidance at the office.
• Answer phones, operate office equipment, and perform clerical tasks as needed.
• Prepare documents for services and Cremations; set up floral arrangements and personal keepsakes.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

## Funeral Service Assistant (part-time)Applylocations: MO - Saint Louistime type: Part timeposted on: Posted Todayjob requisition id: Req.165644Our associates celebrate lives. We celebrate our associates.Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.**Job Responsibilities*** Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items* Prepares documents related to services, cremations, maintenance, as directed by management* Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations* Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.* Run errands such as for floral delivery, picking up of supplies, documents, etc* Serves as an usher and may park cars or perform any transportation requirements.* Drives Funeral Home vehicles for services and picking up families* Ensures refreshments are available (where allowed by law)* Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.* Prepares documents related to services, cremations, maintenance etc.,* Greets and receives client families and / or other persons entering the office for information and assistance* Accommodates the needs of the family during a service and/or visitation* May wash and clean funeral home vehicles and other client vehicles as required from time to time**Minimum Requirements****Education*** High school diploma or equivalent**Experience*** Previous customer service and/or sales experience preferred* Proficient with MS Office suite and databases preferred; ability and willingness to learn required**Certification/Licenses*** Valid state driver’s license with an acceptable driving record required**Knowledge, Skills and Abilities:*** High level of compassion and integrity* Clear and concise verbal and written communication skills* Professional behaviors and team player**Schedule**Must be available to assist with services as neededPostal Code: 63125Category (Portal Searching): OperationsJob Location: US-MO - Saint Louis