Funeral Service Assistant

Sci Corp; Westwood (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Sci Corp in Westwood, NJ is seeking a Funeral Services Assistant to support funeral operations and greet client families. The role involves clerical tasks, event setup, and assisting on services and visitations with courtesy and sensitivity.

Responsibilities include driving on-site vehicles where permitted, handling flowers and keepsakes, and coordinating with management to ensure smooth ceremonies while adhering to policy and procedures.

Qualifications

• High school diploma or equivalent is required.
• Comfort handling sensitive client interactions with discretion.
• Ability to perform clerical tasks and light physical duties.

Responsibilities

• Prepare for services by setting up floral arrangements, chairs, caskets, urns, photos and mementos.
• Prepare service-related documents for funerals and cremations as directed.
• Assist with preparation of remains including dressing and lifting when permitted.
• Answer phones, operate the office equipment, and handle basic clerical tasks.
• Run errands for flowers, supplies, or documents as needed.
• Greet families, usher guests, and assist with transportation needs.
• Drive funeral home vehicles for services and family pickups where allowed by law.
• Ensure refreshments are available per policy and regulations.

Skills

Customer service

Multitasking

Organization

Education

High school diploma

Tools

Multiline phone system

Debit card machine

Fax machine

Postage meter

Job description

Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Postal Code: 07675
Category (Portal Searching): Operations
Job Location: US-NJ - Westwood