Funeral Service Assistant

Service Corporation International; Westwood (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Service Corporation International is seeking an on-site Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will meet the general public, answer questions about funeral and cremation information, assist at services, visitations, and ceremonies, and attend monthly staff meetings.

The role requires assisting with service setup, caring for remains, driving funeral home vehicles when needed, and ensuring proper handling of clients and items.

Responsibilities

• Prepares for services by setting up floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage of items.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with the preparation of remains including dressing and lifting, or operation of crematory, as allowed by law and company rules.
• Performs office duties: answering phones, operating fax, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system.
• Run errands for floral delivery, supplies, documents, etc.
• Serves as an usher; may park cars or perform transportation duties.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where permitted by law.
• Assists with visitations, memorial and funeral services (set up, dressing and casketing, delivering family items).
• Greets and receives client families entering the office for information and assistance.
• Accommodates family needs during a service and/or visitation.
• May wash and clean funeral home vehicles and other client vehicles as required.

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Postal Code: 07675

Category (Portal Searching): Operations

Job Location: US-NJ - Westwood