Funeral Service Apprentice: Compassionate Ceremony Lead

Service Corporation International; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Service Corporation International in Raleigh, NC is looking for an empathetic funeral service associate to support families, coordinate ceremonies, and ensure professional, respectful service in line with company policies.

The role involves arranging removals, handling contracts and payments, guiding clients through arrangements, and maintaining compliance with regulatory requirements while delivering compassionate care.

Qualifications

• High school diploma or GED; mortuary science coursework preferred.
• Experience in funeral or service industry preferred; 6 months recommended.
• Must meet state licensing requirements and maintain compliance.
• Proficient with MS Office; strong organizational and interpersonal skills.

Responsibilities

• Learn to arrange and conduct funeral ceremonies in a professional, organized and caring manner.
• Learn to negotiate and create acceptable funeral contracts; handle related documents and billing.
• Coordinate removals, transport, and setup for services and visits; assist with cemetery/cremation logistics.
• Provide aftercare support and ensure families are informed about services and benefits.

Skills

Compassion

Communication

Multitasking

Customer service

Education

High school diploma

Mortuary college courses

Licensing compliance knowledge

Tools

MS Office

Job description

Service Corporation International in Raleigh, NC is looking for an empathetic funeral service associate to support families, coordinate ceremonies, and ensure professional, respectful service in line with company policies.

The role involves arranging removals, handling contracts and payments, guiding clients through arrangements, and maintaining compliance with regulatory requirements while delivering compassionate care.