Funeral Director - Relocation Assistance Available!

foundationpartners; Wheat Ridge (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Foundation Partners seeks a licensed Funeral Director to manage all aspects of funeral arrangements and final disposition. You will lead teams during services, coordinate with families, and ensure legal paperwork is completed accurately. Relocation assistance is available for qualified candidates.

The role requires licensure, mortuary schooling, and strong customer-service skills, with on-call rotation and community engagement as part of the responsibilities.

Qualifications

• High school diploma or equivalent.
• Valid state-issued funeral director license.
• Completed mortuary school.
• Minimum one year of customer service and funeral industry experience preferred.
• Experience in initial transfer of decedent and funeral arrangement.
• Maintain licenses and CE requirements current.
• On-call/first call rotation.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and planning skills; time management.

Responsibilities

• Presents every client family with all service and merchandise options.
• Maintains accurate and timely client files.
• Participates in community events to grow market share.
• Oversees team members during services and represents location professionally.
• Works on-call/first call rotation as assigned.
• Transfers decedents and prepares for funeral services.
• Meets with client families to arrange personalized services.
• Completes paperwork and permits in compliance with laws.
• Conducts funeral services and follows up after service.
• Collects funds at arrangement conferences.

Skills

Customer service

Communication

Time management

Organizational skills

Leadership

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Mortuary school completed

Funeral director license

Tools

Microsoft Office Suite

Job description

The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

We're open to providing relocation assistance for qualified candidates; please inquire for additional information!

Overview and Responsibilities:

• Presents every client family with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence
• Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family
• Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality
• Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations
• Conducts and attends funeral services regularly, leading all post-service follow-ups as needed
• Collects funds at the time of arrangement conferences

Requirements & Qualifications:

• High school diploma or equivalent
• Valid state-issued funeral director license (as per state licensing requirement)
• Completed mortuary school
• Minimum one year of experience in customer service and the funeral industry is preferred
• Experience in making an initial transfer of decedent and funeral arrangement, and decedent care
• Ability to keep licenses and continued education requirements current and in good standing
• Ability to work on-call/first call, in rotation as assigned
• Knowledge of Microsoft office suite (Word, Excel, PowerPoint)
• Organizational and planning skills; time management skills, and the ability to prioritize work
• Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families
• Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's
• Ability to stand for two or more hours without rest
• Ability to move, push and pull heavy weighted items up to 150lbs safely
• Valid state-issued driver's license with a clear driving record

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