Funeral Director & Embalmer - Lead Ceremonies & Care

Sci Corp; Oakhurst (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401(k)

Life Insurance

Disability

Job summary

Sci Corp in California is seeking an experienced Funeral Director/Embalmer to lead arrangements discussions, coordinate services, and ensure compliance with mortuary regulations. The role covers arrangement conferences, directing ceremonies, event planning, embalming, and general leadership in a family-centered setting.

The position requires licensure, a strong customer-service mindset, and the ability to manage sensitive interactions with families.

Qualifications

• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Ability to build professional and trusting business relations
• Professional written and verbal communication skills
• Public speaking skills with the ability to influence and gain consensus
• Proficient using databases in automated processes
• Proficient MS Office skills

Responsibilities

• Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
• May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
• Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
• Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
• Responsible for reviewing and authorizing merchandise and service contract revisions.
• Presides as Master of Ceremonies for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards.
• Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff.
• Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
• Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests.
• Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials.
• May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
• May attends community or charity events to represent and promote the location or market.
• Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization.
• Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.
• Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased.
• Updates status in proprietary software.
• Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
• Inventories and reorders supplies.
• Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance.

Skills

Cognitive Ability

Communication Skills

Public Speaking

MS Office

Professional Demeanor

Customer Relations

Education

Graduated from an accredited school or college of mortuary science

Tools

Proprietary software

Job description

Sci Corp in California is seeking an experienced Funeral Director/Embalmer to lead arrangements discussions, coordinate services, and ensure compliance with mortuary regulations. The role covers arrangement conferences, directing ceremonies, event planning, embalming, and general leadership in a family-centered setting.

The position requires licensure, a strong customer-service mindset, and the ability to manage sensitive interactions with families.