Funeral Director/Embalmer Apprentice

Service Corporation International; Florida; On-site; USD 40,000 - 56,000; Full time

Job summary

Service Corporation International is seeking a compassionate Funeral Associate to support families under the guidance of a licensed funeral director. You will handle calls, assist with arrangements, and help coordinate cremation, burial, and memorial services.

In this role you will ensure respectful treatment of individuals, manage contracts and payments in line with company policy, and assist at ceremonies and visitations, deliveries, and setup, always upholding legal and regulatory

Qualifications

• High School diploma or equivalent is required.
• Currently enrolled in or completed a mortuary science program as required by state law.
• Experience or exposure in funeral home settings preferred.
• Must meet state licensing requirements and have a valid driver’s license.

Responsibilities

• Takes first calls, talks with families, answers questions, provides initial details, and conducts transfers.
• Supervises and cares for the deceased with respect, performing embalming prep and related tasks.
• Organizes funeral and memorial ceremonies in alignment with company policies.
• Negotiates and enters funeral contracts, handles documents and payments.
• Ensures families are informed of veteran recognition services and other offerings.
• Arranges for interment or cremation and oversees service logistics with teams.
• Oversees parking, ushering, vehicle operations, and setup at chapels and cemeteries.
• Ensures compliance with licensing regulations and provides aftercare in absence of Family Service Counselor.

Skills

Compassion

Communication skills

Problem solving

Multitasking

Detail oriented

Education

High School diploma or equivalent

Enrollment in mortuary science program

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.Under the guidance of a licensed funeral director, implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.JOB RESPONSIBILITIESPerforms on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfersSupervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remainsArranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and proceduresNegotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policiesEnsures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/servicesArranges for the interment or cremation of human remainsConfirms authorization to proceed with the service arrangementsSupervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functionsEnsures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rulesProvides aftercare in absence of Family Service CounselorEnsures potential pre-need referrals are shared with Family Service CounselorsPrepares and accurately completes documents and online entries related to services, cremations, maintenanceRetains heritage and grows market share through active involvement with community, religious and other organizationsMINIMUM REQUIREMENTSEducationHigh School diploma or equivalentCompletion of or currently enrolled in a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state boardExperienceTypically requires a minimum of 6 months experience in a funeral home, crematory or cemeteryCertification/LicensesMust meet all licensing requirements in applicable state/province as required by law as prescribed by each state boardCurrent state/province issued driver’s license with an acceptable driving recordKnowledge, Skills and AbilitiesBasic knowledge of religious and fraternal organizations customsKnowledge of computers and some software including MS Office Suite requiredHigh level of compassion and integrityGood communication skillsProblem solving skillsAbility to multi task and set prioritiesDetail orientedPostal Code: 33319Category (Portal Searching): OperationsJob Location: US-FL - Tamarac