Funeral Director/Embalmer

sci; El Dorado (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

SCI in El Dorado, AR seeks a compassionate client-focused funeral service associate to support families through arrangements, ceremonies, cremation, and interment. Under licensed funeral director guidance, you’ll coordinate services, prepare documents, and ensure compliance with regulations.

You will handle on-call duties, communicate clearly with families, and steward respect and dignity in all tasks, from arrangements to post-service aftercare, while growing community relationships.

Qualifications

• High School diploma or equivalent is required.
• Completion of or enrollment in a dual degree mortuary program as required by state law.
• Minimum 6 months' experience in a funeral home, crematory or cemetery.
• Must meet licensing requirements in applicable state and have a valid driver's license.
• Strong communication, compassion and integrity are essential.

Responsibilities

• Provides customer service in funeral arrangements, cremation ceremonies and interment to assist families.
• On-call responsibilities including taking first calls and guiding families.
• Supervises and cares for the deceased respectfully while performing embalming-related tasks.
• Arranges and conducts funeral and memorial ceremonies in alignment with company policies.
• Ensures paperwork, contracts and payments are completed per policy.

Skills

Compassion

Communication skills

Integrity

Multitasking

Problem solving

Education

High School diploma or equivalent

Dual degree training program in funeral/mortuary science as required by state board

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Under the guidance of a licensed funeral director, implements choices made by the families' legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers

Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains

Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures

Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies

Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services

Arranges for the interment or cremation of human remains

Confirms authorization to proceed with the service arrangements

Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions

Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules

Provides aftercare in absence of Family Service Counselor

Ensures potential pre-need referrals are shared with Family Service Counselors

Prepares and accurately completes documents and online entries related to services, cremations, maintenance

Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent
• Completion of or currently enrolled in a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirements in applicable state/province as required by law as prescribed by each state board
• Current state/province issued driver's license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Postal Code: 71730

Category (Portal Searching): Operations

Job Location: US-AR - El Dorado