Funeral Director/Embalmer

sci; Tallahassee (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

sci seeks a licensed Funeral Director in Tallahassee, FL to lead funeral arrangements, coordinate visitation, and preside over services with empathy and professionalism in compliance with laws and company standards.

You may perform embalming responsibilities, oversee merchandise and contracts, manage event planning, and lead family conversations about funeral options, including life insurance benefits, ensuring respectful handling of remains.

Responsibilities

• Arrangements Conference: Receives or initiates call to deceased next of kin, obtains contact information, discusses needs, schedules appointments, emails confirmations.
• Directing Services: Presides as Master of Ceremonies for visitation, funeral, or graveside services, ensures contract compliance and proper preparation.
• Event Planning: Coordinates music, flowers, catering, and memorabilia for arrangements, prepares rooms and manages post-event tasks.
• Embalming: Performs embalming tasks per process, verifies identity, inspects and prepares the body for burial or cremation.
• General: Ensures regulatory compliance, takes initiative, and seeks guidance as needed.

Job description

Our associates celebrate lives. We celebrate our associates.

Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Job Responsibilities

Arrangements Conference

Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.

May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.

Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.

Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.

Responsible for reviewing and authorizing merchandise and service contract revisions.

Directing Services

Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.

Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.

Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.

Event Planning

Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.

May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.

May attends community or charity events to represent and promote the location or market.

Embalming

Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.

Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software.

Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.

Inventories and reorders supplies.

General

Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.

Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work.