Funeral Director Apprentice

sci; Bloomington (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI is seeking a dedicated funeral service associate in Bloomington, IL. The role involves arranging and coordinating funeral ceremonies, handling contracts and payments, and ensuring families receive compassionate, professional service.

The position requires a high school diploma (or equivalent) and enrollment or completion of a mortuary science program. Prior experience in a funeral home or cemetery is preferred, with some travel and long hours possible.

Qualifications

• High School diploma or GED.
• Enrollment in or completion of mortuary college program.
• Experience in customer service or related field is a plus.

Responsibilities

• Learn to arrange and conduct funeral and memorial ceremonies professionally.
• Negotiate and create funeral contracts.
• Handle contracts, legal documents and payments.
• Assist with interment/cremation arrangements and transport.

Skills

Computer proficiency

Communication skills

Problem solving

multitasking

Education

High School diploma

Mortuary college program (enrolled or completed)

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

JOB RESPONSIBILITIES

• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Learns to negotiate and create acceptable funeral contracts
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Confirms authorization to proceed with the service arrangements
• Verifies identification of the deceased and authorization for embalming
• Learns how to arrange for the interment or cremation of human remains
• Adheres to all company and regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include: Removals and transfers
• Lifting of deceased human remains
• Dressing and casketing
• Coordinating and assisting with funeral service and visitation
• Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting of chairs and the removal, proper care and storage of these items
• Removals and transfers
• Assists with funeral services by: Coordinating the parking of cars
• Ushering
• Driving funeral vehicles
• Assisting at chapel and church services
• Assisting at the cemetery
• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting up chairs and the removing, properly caring for and storing of these items
• Participating at special functions
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of: Documentation
• Stationery
• Information on insurance, health benefits and pension,
• Pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties such as preparing reports as needed
• Assists with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)
• Performs other duties as assigned

MINIMUM Requirements

Education

High School diploma or general equivalency degree (or diploma)

Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.

Experience

Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board

Valid driver's license

Knowledge, Skills and Abilities

• Knowledge of computers and some software including MS Office products required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities

Work CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Limited amount of local and/or multiple location traveling required

Professional Dress is required when in contact with families.

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond "standard" hours as the need arises

Travel up to 25%

Pay: $21/hr and increases to $23/hr after two quarters of case reports are submitted to the State of IL Department of Professional Regulation.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 61704-2524

Category (Portal Searching): Operations

Job Location: US-IL - Bloomington