Our associates celebrate lives. We celebrate our associates.
JOB RESPONSIBILITIES
Funeral Services
- Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
- Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
- Greet visitors, provide programs, answers questions, and provide funeral services information
- May serve as pallbearer
- May drive families to cemetery site
- Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers
Office Assistance
- Courteously answer phones, screen callers, and take 'first call' information
- Notify staff members when appointments arrive and escort guests to appropriate room
- Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
- Review a variety of documents for accuracy
- Data entry of document information into proprietary systems
- Receive deliveries
- Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task
Driver and vehicle maintenance
- Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home
- May transport the deceased to funeral home
- Wash, vacuum, and clean vehicles to ensure vehicle is presentable
- Fuels vehicles as necessary; following safety guidelines and expenditure processes
MINIMUM Requirements
Education
- High School Diploma or equivalent
Certification/License
- Valid state issued driver's license with an acceptable driving record
Experience
- No prior work experience required
- Funeral industry experience preferred
Knowledge, Skills and Abilities
- Ability to follow instructions given over the phone or in person
- Ability to use personal computer and type
- Ability to work and communicate effectively with others
- Ability to work with kindness and compassion for the deceased and their families
- Ability to maintain composure in challenging situations
- Good verbal and written communications skills
- Ability to maintain confidentiality
- Ability to work with colleagues to accomplish tasks
- Ability to work evenings and weekends
- Ability to lift up to 50 pounds; push/pull up to 200 pound
Work CONDITIONS
Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Climbing stairs to access buildings frequently
Physical Demands
- Ability to lift up to 50 pounds; push/pull up to 200 pounds
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
- Working beyond \"standard\" hours, including weekends, nights and holidays
- Local travel
Compensation:Salary: $16.90/hr. - $20.00/hr.
Benefits:Part-time associates working an average 20 hours a week may be eligible for 401(k).
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleaguesConvictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
Postal Code: 90280
Category (Portal Searching): Operations
Job Location: US-CA - South Gate