Funeral Arranger: Client Support & Aftercare Specialist

Service Corporation International; Thousand Oaks (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Health and wellness plans

401(k) with company match

Paid Time Off

Tuition reimbursement

Career development

Job summary

Neptune Society is hiring a Funeral Arranger in Thousand Oaks, CA to support families and help grow our community presence. The role works closely with the Funeral Director and Location Manager to ensure compassionate service and compliance.

You will interface with families, manage aftercare tasks, and contribute to reports and meetings, using Outlook and MS Office daily. Compensation and benefits accompany a meaningful career in our network.

Qualifications

• Must have unrestricted authorization to work in the United States.
• 1–2 years of experience in a related role.
• State Funeral Director license is highly desired.

Responsibilities

• Support Funeral Director and Location Manager in growing market share and community involvement.
• Interface with families and provide empathetic assistance.
• Ensure compliance with licensing rules and regulations.
• Handle aftercare tasks including documents, insurance information, and pre-arrangements for next of kin.
• Answer phones, prepare reports, and participate in staff meetings.
• Use technology during family meetings and resolve issues promptly.

Skills

Customer service

Administrative skills

Communication

Tools

Outlook

Microsoft Office

Job description

Neptune Society is hiring a Funeral Arranger in Thousand Oaks, CA to support families and help grow our community presence. The role works closely with the Funeral Director and Location Manager to ensure compassionate service and compliance.

You will interface with families, manage aftercare tasks, and contribute to reports and meetings, using Outlook and MS Office daily. Compensation and benefits accompany a meaningful career in our network.