Funeral Arranger

Service Corporation International; West Covina (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Dependent Care

Job summary

Service Corporation International in West Covina, CA, seeks a Funeral Assistant to coordinate bereavement rites and support families with compassion and professionalism, in line with company policies. You will confirm service arrangements, assist with ceremonies, drive responsibilities as needed, handle documentation, and support office tasks while upholding licensing and safety standards.

This role includes benefits such as health, dental, vision, and retirement options, and requires a high

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years related experience as a Funeral Assistant.
• Current driver’s license with acceptable driving record.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating parking, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos; sets up and removes chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documentation; stationery; information on insurance, health benefits and pension, and pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports as necessary.
• Assist with the maintenance of vehicles, the facility and property.
• Receives caskets and other funeral home supplies as well as place into inventory.
• Ensures refreshments are available (where allowed by law).

Skills

Compassion & integrity

Communication skills

Problem solving

Multi-tasking & prioritization

Attention to detail

Computer literacy

Religious & fraternal customs

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

Job Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Assists with general office duties including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)

Education

• High School diploma or equivalent

Experience

• Minimum of 3 years related experience as a Funeral Assistant

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills And Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Salary:

$20.00 to $27.00 an hour based on experience

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 91790

Category (Portal Searching): Operations

Job Location: US-CA - West Covina