Funeral Arranger

Service Corporation International; Murrieta (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Savings Plan with U%

Job summary

Service Corporation International in Murrieta, CA is hiring a Funeral Assistant to support funeral and memorial services, coordinate arrangements, and assist families with post-service needs.

The role requires high compassion, strong communication, and ability to multitask across office duties, service setup, and coordination of transportation and logistics. Valid driver's license and a minimum of 3 years related experience are preferred.

Qualifications

• Basic knowledge of customer service in a funeral/home service environment
• Strong communication and interpersonal skills
• Ability to follow company policies and procedures

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies
• Confirms authorization to proceed with service arrangements
• Ensures families are informed of special recognition/services for veterans
• Drives funeral vehicles, assists at chapel/church and cemetery
• Provides aftercare including documentation and pre-arrangements
• Shares pre-need referrals with Family Service Counselors
• Ensures licensing compliance and completes service documents
• Assists with general office duties and reports
• Maintains vehicles, facility and equipment
• Receives caskets and keeps inventory updated
• Ensures refreshments are available where allowed by law

Skills

Communication skills

Compassion

Attention to detail

Multi-tasking

Education

High School diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

Job Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Assists with general office duties including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)

Minimum Requirements

Education

• High School diploma or equivalent

Experience

• Minimum of 3 years related experience as a Funeral Assistant

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Compensation

Salary: $20.50/hr. - $21.50/hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92546
Category (Portal Searching): Operations
Job Location: US-CA - Murrietta