Funeral Arranger

Service Corporation International; Northern (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

Service Corporation International is seeking a Funeral Assistant to support funeral, visitation and interment arrangements with compassion and professionalism. The role involves coordinating services, directing ceremonies, delivering items, assisting with transportation, and handling office duties while ensuring compliance with licensing and company policies.

Candidates should have a high school diploma, at least 3 years of related experience, and a valid driver's license.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years related experience as a Funeral Assistant.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating parking, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery, delivering keepsakes, and setting up/removing chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documentation and information on insurance, health benefits and pension.
• Prepares and completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports.

Skills

Communication skills

Problem solving

Detail oriented

Compassion and integrity

Multi-tasking

Education

High School diploma or equivalent

3 years related experience as Funeral Assistant

Tools

MS Office Suite

Basic computer knowledge

Job description

Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

Job Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Assists with general office duties including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)

Minimum Requirements

• Education: High School diploma or equivalent
• Experience: Minimum of 3 years related experience as a Funeral Assistant

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Postal Code: 00909 Category (Portal Searching): Operations Job Location: US-PR - Santurce

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. 'SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.