Fundraising & Operations Specialist

searhc; Juneau (AK); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Parental leave

Health insurance

Dental

Vision

Life insurance

Disability

Job summary

SEARHC Healing Hand Foundation is seeking a fundraising operations administrator to support donor data management, gift processing, and financial reporting. You will collaborate with SEARHC finance and Foundation teams to streamline processes and ensure accurate stewardship of donors and donations.

Responsibilities include managing donor database, overseeing gift acceptance, producing fundraising reports, coordinating events and community outreach, and providing administrative support for

Qualifications

• Bachelor's Degree or equivalent related experience.
• 3+ years of professional administrative experience in healthcare, nonprofit and/or tribal settings.
• Experience maintaining data, databases, and records.
• Experience following and developing defined processes and procedures.
• Experience working with CRMs a plus.

Responsibilities

• Oversees donor data management, donor recognition and gift processing.
• Maintains donor database and fundraising platform; data QA/QC and reporting.
• Produces fundraising reports and automated workflows; integrates with financial systems.
• Coordinates Foundation and SEARHC department activities and outreach.
• Provides administrative support for ongoing programs (Patient Assistance and Scholarships).
• Supports board meeting prep, reporting and donation solicitation.

Skills

Donor relations

Data management

Financial reporting

Communication

Project coordination

Process improvement

Education

Bachelor's Degree or equivalent related experience

Tools

CRM software

Job description

Pay Range: Pay Range:$34.15 - $47.93

Is responsible for supporting all fundraising operations for the Healing Hand Foundation (the Foundation), the charitable arm of the SouthEast Alaska Regional Health Consortium (SEARHC). Oversees donor data management and recognition and supports donor stewardship, fundraising activities, financial reporting and organizational and programmatic administration. Leverages expertise and collaborative approaches to enhance value to the Foundation and SEARHC by streamlining processes and procedures and ensuring appropriate stewardship of donors and donations.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Actively participates as a collaborative member of the Healing Hand Foundation and SEARHC finance teams, ensuring effective communications on fundraising and financial activities.
• Oversees the gift acceptance process for all donations, including receiving and recording donations, managing the donor acknowledgement and recognition process, and ensuring incorporation of all transactions and donation revenue into financial reporting.
• Maintains donor database and fundraising platform, including providing data entry and consistent data QA/QC, producing regular fundraising reports, developing automated workflows and ensuring integration with financial systems.
• Helps coordinate shared activities of the Foundation and SEARHC departments that provide support services to the Foundation, including the Brand & Engagement, Information Systems, and Legal departments.
• Provides coordination support for Foundation public outreach activities, including for fundraising events and community engagements.
• Provides administrative support for the Foundation's ongoing programs, including the Patient Assistance and Scholarship programs.
• Maintains and manages the Foundation's files and accounts, inventory of supplies and print assets, reporting deadlines, compliance requirements, contracts and invoices and general communications.
• Supports document preparation for Foundation board meetings, reporting, and donation solicitation.
• Participates in a culture of continuous improvement.
• Communicates and performs all responsibilities in a manner that supports, promotes, and integrates the Foundation and SEARHC missions, visions, goals, and objectives.
• Externally, develops strong, values-based relationships with donors, board members, vendors and consultants, bank representatives and investment advisors, and community partners and tribal organizations.
• Other duties as assigned.

Key Qualifications

Education, Certifications, and Licenses Required

• Bachelor's Degree or equivalent related experience

Experience Required

• 3 or more year(s) of professional administrative experience in healthcare, nonprofit and/or tribal organization settings.
• Experience maintaining data, databases and records
• Experience following and developing defined processes and procedures
• Experience working in fundraising, event planning or community engagement roles a plus
• Experience working with CRMs a plus

Knowledge of

• Ethical standards
• Sound judgment
• Professional integrity
• Knowledge of Alaska Tribal Health System and Alaska Native culture(s) and politics preferred.

Skills in

• Building and maintaining collaborative relationships across all functions and levels within the organization
• Drawing connections between related activities
• Exhibiting flexibility while influencing others to improve processes and implement changes
• Anticipating needs of coworkers, responding quickly to requests, providing helpful guidance and support, monitoring, and following up as required
• Outstanding oral and written communication
• Highly organized, analytical and detail oriented.

Ability to

• Identify trends that require attention
• Work in a sometimes stressful, fast-paced, demanding environment
• Navigate successfully in a complex environment while simultaneously managing several projects/activities
• Communicate with all levels of the organization comfortably
• Present to internal and external audiences
• Align and integrate the departmental goals with the organization's goals
• Effect changes through influence, working closely with departments throughout SEARHC
• Operate with a sense of urgency with rapid response capabilities on constricted timelines
• Manage multiple projects at one time with varying levels of prioritization
• Investigate and interpret data, regulations, and best practices and then apply them to exec