Funding Consultant

Dynavox Group; United States; Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health coverage plans

Paid time off

Sick leave

401k match

Job summary

Tobii Dynavox is seeking a Funding Consultant for remote work across the United States. The role coordinates intake, submission, and follow-up of funding for products, repairs, and rentals, interfacing with SLPs, insurers, and government agencies.

You will review documents for eligibility, manage orders in the system, and advocate for clients to resolve funding and co-payment issues while maintaining strong communication with stakeholders.

Qualifications

• Bachelor degree or 2–4 years related experience in health insurance field preferred.
• Experience in health insurance field preferred.
• Strong oral and written communication; interpersonal and teamwork skills.
• Customer service orientation.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner
• Enter and complete orders in the order management system database
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements
• Resolve third party denials and provide consultation to finalize difficult funding cases
• Alert supervisor of potential third-party payer challenges
• Perform various other duties as assigned

Skills

Oral & written communication

Interpersonal & collaboration

Customer service orientation

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

MS Word

Outlook

Internet navigation

Job description

## Funding ConsultantApply: Remote US-WA: Remote US-ID: Remote US-OR: Remote US-MT: Full time: Posted Today: JR101193**Why join us?** We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. The Funding Consultantis responsible for coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders. This individual works closely with SLPs, government agencies, and educational institutions to obtain order authorization and thoroughly reviews documents for submission ensuring they meet third party payer criteria. **KEY RESPONSIBILITIES:*** Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations* Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders* Track funding authorization cases ensuring requests are resolved to completion in a timely manner* Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility* Review prior authorization documents against third party payer criteria* Research previous orders and payment history/DSOs for any repair or new order requests* Enter and complete orders in the order management system database* Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution* Resolve third party denials and provide consultation to finalize difficult funding cases* Alert supervisor of potential third-party payer challenges* Perform various other duties as assigned **MINIMUM QUALIFICATIONS:** EDUCATION / EXPERIENCE REQUIREMENTS:* Bachelor Degree, or 2 – 4 years related experience* Background in the health insurance field preferred COMMUNICATION SKILLS:* Oral and written communication skills* Interpersonal, collaboration, and teaming skills* Customer service orientation COMPUTER OR TECHNICAL SKILLS:* Internet navigation skills* MS Office Word and Outlook OTHER SKILLS/KNOWLEDGE REQUIREMENTS:* Able to multitask in a fast-paced environment **WORK ENVIRONMENT REQUIREMENT:*** Able to work at a desk for prolonged periods of time* Ability to work with interruptions in a fast-paced environment *Salary for this role is $24/hr. Benefits offered include, among others, health coverage plans, paid time off, sick leave, and 401k match.***Apply today!** We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.**Where we stand:**We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled