Fund Servicing & NAV Operations Analyst

JP Morgan Chase; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase is seeking a Fund Servicing Analyst to execute routine fund servicing transactions and collaborate with operations teams to improve efficiency. You will apply your knowledge of fund servicing and risk controls while developing both technical and client-facing skills.

You will stay vigilant on cybersecurity, analyze NAV inputs, resolve pricing exceptions, and contribute to ongoing process improvements that strengthen the reliability of our operating platform.

Qualifications

• Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Ability to work flexible working hours to cover occasional late finishes as demanded by the business.
• Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency.
• Strong critical thinking and independent decision‑making skills.

Responsibilities

• Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
• Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
• Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems
• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
• Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.
• Capture and validate security prices that are used to calculate and submit a mutual fund’s Net Assets Value (NAV).
• Analyze pricing movements against market expectations and work with pricing vendors to resolve issues and minimize risk.
• Research and resolve exceptions promptly and effectively.

Skills

Fund Servicing

Active Listening

Process Improvement

Cybersecurity Awareness

Client Relationship

Job description

JPMorganChase is seeking a Fund Servicing Analyst to execute routine fund servicing transactions and collaborate with operations teams to improve efficiency. You will apply your knowledge of fund servicing and risk controls while developing both technical and client-facing skills.

You will stay vigilant on cybersecurity, analyze NAV inputs, resolve pricing exceptions, and contribute to ongoing process improvements that strengthen the reliability of our operating platform.