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State Street Corporation is seeking a senior operations leader to define and govern end-to-end process controls for a strategic client. You will own the program governance, schedule reviews, and drive action plans across global teams, interfacing with client stakeholders, business operations, and IT to sustain a high-quality operating environment.
The role requires hands-on leadership, deep risk and quality governance experience, and the ability to deliver measurable improvements in control
In this role, you will define a strategy to proactively review end to end process and controls, identifying opportunities to reduce risk, improve quality / automation and confirm 'fit for purpose' design across the operating model for a strategic client of State Street . You will work with State Street teams from around the globe and own the overall governance of this program - schedule of reviews, completeness of reviews and governance of subsequent action plans. You will interact with the client and lead the engagement, including demonstrating value added from each review and alignment with the end-to-end process including the client and other third parties. You will initiate and develop good communication and interpersonal relationship with key client stakeholders, business operations teams and IT to improve the overall operating environment.
This is a senior operational and managerial position with significant client and control responsibilities with clear objectives to improve quality. The role is the primary escalation point for all risk events and quality defects impacting the client. The candidate should be a hands-on leader who is able to define the scope of work and drive the program with the teams to improve outcomes for the client.
These skills will help you succeed in this role
Experience in financial services, presently in a leadership role engaging senior leaders throughout the organization Navigate a large, global organization. Build meaningful relationships and develop an effective network Work successfully in a functionalized, matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives Work with global teams to understand planned change management events (e.g. technology changes, process enhancements, general ledger changes, etc.) and evaluate impact on related processesAbility to organize and analyze large sets of disparate data to identify trends, emerging risks, and opportunities for enhancement Proven leadership skills as well as managing and developing a high performing operations team Experience in driving global management programs, sponsorship and leadership roles. Demonstrated ability to execute under challenging circumstances and deliver targeted outcomes Demonstrated ability to manage, coach and influence colleagues and virtual team members Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds. Willingness for business travel where required
Salary Range: $170,000 - $252,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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