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State Street Corporation is seeking a senior operations leader to define and govern an end-to-end program across global teams. You will own the governance schedule, drive client engagement, and lead action plans to improve quality and reduce risk.
The role emphasizes hands-on leadership, cross-functional collaboration, and accountability for outcomes. You will work with client stakeholders, operations, and IT to enhance the operating environment, ensuring compliance with regulations and driving
In this role, you will define a strategy to proactively review end to end process and controls, identifying opportunities to reduce risk, improve quality / automation and confirm ‘fit for purpose’ design across the operating model for a strategic client of State Street. You will work with State Street teams from around the globe and own the overall governance of this program – schedule of reviews, completeness of reviews and governance of subsequent action plans. You will interact with the client and lead the engagement, including demonstrating value added from each review and alignment with the end-to-end process including the client and other third parties. You will initiate and develop good communication and interpersonal relationship with key client stakeholders, business operations teams and IT to improve the overall operating environment.
This is a senior operational and managerial position with significant client and control responsibilities with clear objectives to improve quality. The role is the primary escalation point for all risk events and quality defects impacting the client. The candidate should be a hands‑on leader who is able to define the scope of work and drive the program with the teams to improve outcomes for the client.
you will
These skills will help you succeed in this role
$170,000 - $252,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short‑term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
November 30, 2026