Functional Risk Support I

Truist Financial Corporation; Charlotte (NC); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Holidays

Job summary

Truist Financial Corporation seeks a detail-oriented operations specialist to monitor and report daily data for specialized transactions and portfolio management activities. You will research, identify trends, and resolve issues in a regulated environment, supporting the complete portfolio management process.

The role requires strong analytical and communication skills, proficiency with Microsoft Office, and the ability to interact professionally with clients.

Qualifications

• High School Diploma or equivalent and 3 years banking operations or retail branch banking experience with an emphasis on research and analytical concepts.
• Proficient with Microsoft Office and other bank applications necessary for research and reporting.
• Strong communications and organizational skills.
• Ability to interact with clients in a professional manner.
• Associates degree with an emphasis in accounting/finance or 5 years equivalent work experience in the financial industry.
• Working knowledge of online systems and banking regulations.
• Experience in portfolio management or underwriting.

Responsibilities

• Collaborate with all Portfolio Managers to support activities associated with the complete portfolio management process including lettering, tickler management, research, trigger activity and delinquency monitoring
• Monitor and process Adverse Action Letters and/or Disclosures for Centralized Lending within established regulatory guidelines
• Monitor and clear Equifax Fraud alerts
• Monitor and process Permissible Purpose reports for all Centralized Lending Hubs within established regulatory guidelines. Ensure proper documentation was received prior to pulling client credit reports
• Create and maintain databases and management reports, interpreting data, and identifying trends

Skills

Research and analysis

Communication skills

Organizational skills

Client interaction

Education

High School Diploma or equivalent

Associates degree in accounting/finance or 5 years experience

Tools

Microsoft Office

Online banking systems

Job description

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Monitor, identify, research, compile, and report daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues. Resolve issues related to specialized complex operation functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Collaborate with all Portfolio Managers to support activities associated with the complete portfolio management process including lettering, tickler management, research, trigger activity and delinquency monitoring
2. Monitor and process Adverse Action Letters and/or Disclosures for Centralized Lending within established regulatory guidelines
3. Monitor and clear Equifax Fraud alerts
4. Monitor and process Permissible Purpose reports for all Centralized Lending Hubs within established regulatory guidelines. Ensure proper documentation was received prior to pulling client credit reports
5. Create and maintain databases and management reports, interpreting data, and identifying trends

QUALIFICATIONS

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School Diploma or equivalent and 3 years banking operations or retail branch banking experience with an emphasis on research and analytical concepts
2. Proficient with Microsoft Office and other bank applications necessary for research and reporting
3. Strong communications and organizational skills
4. Ability to interact with clients in a professional manner

Preferred Qualifications

1. Associates degree with an emphasis in accounting/finance or 5 years equivalent work experience in the financial industry
2. Working knowledge of online systems and banking regulations
3. Experience in portfolio management or underwriting

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.