Functional Product Analyst - Interoperability

Highmark Health; Meadville (Crawford County); On-site; USD 57,700 - 107,800; Full time

Job summary

A leading healthcare company is seeking a Functional Product Analyst to enhance product management through collaboration with stakeholders and analysis. The ideal candidate will contribute to Agile processes, conduct data analysis, and develop business cases. A bachelor's degree and three years of experience in analysis are required. Candidates with health insurance and interoperability experience are preferred. This role has an expected salary range of $57,700 to $107,800 annually.

Qualifications

• Bachelor's degree in relevant fields or six years of equivalent experience.
• Three years in a Business Analysis and/or Analyst role is mandatory.
• Preferably one year in Lean/Six Sigma or related process improvement.

Responsibilities

• Engage with customers and stakeholders to capture business needs.
• Participate in the full product management life cycle using Agile methodologies.
• Support creation of business deliverables and documentation.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Report Writing

Agile Methodology

Agile Project Management

Product Management

Critical Thinking

Analysis

Elicitation / Documentation skills

Education

Bachelor's degree in Business Administration, Management, IT, or related

Tools

SQL

Job description

Join to apply for the Functional Product Analyst - Interoperability role at Highmark Health.

Job Summary

Supports analytical aspects of the product management lifecycle within a sub‑product scope. Collaborates with customers and business stakeholders to understand needs, identify opportunities, create business cases, translate high‑level needs into detailed requirements, perform research, analyze data, and recommend process improvements. Prioritizes capabilities in the backlog, conducts root‑cause analysis, verifies delivery, manages risks, and incorporates market trends to drive product strategy. Mentors junior resources and uses deep functional knowledge to guide delivery across the product management lifecycle.

Essential Responsibilities

• Work with customers, stakeholders, vendors, designers, IT delivery partners, and team members to capture capability needs and drive quality business solutions; create and maintain deliverables such as business vision, requirements, personas, journey maps, roadmaps, KPIs, and delivery plans.
• Participate in the full product management life cycle using Agile, Scrum, Kanban, or similar practices to manage requirements, delivery plans, backlog prioritization, testing, prototyping, and acceptance criteria.
• Support business analysis, requirements definition and documentation, user testing, traceability, and full capability delivery (e.g., acceptance test plans, scenarios, defect management) to minimize production defects.
• Communicate with team members, customers, partners, and management; conduct requirement walkthroughs and sprint reviews, report status, and govern delivery of in‑house and vendor solutions with accurate documentation.
• Participate in sprint planning and reviews to ensure alignment with customer needs and business objectives.
• Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
• Other duties as assigned or requested.

Education

Required

• Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems, or a related field.

Substitutions

• Six years of related and progressive experience in lieu of a Bachelor's degree.

Experience

Required

• Three years in a Business Analysis and/or Analyst role.

Preferred

• One year with Lean/Six Sigma or Process Improvement.
• One year in the Health Insurance Industry.
• One year in the Healthcare Industry.
• Experience with Healthcare Interoperability.
• SQL experience and skillset.

Licenses or Certifications

Required

• None.

Preferred

• Lean/Six Sigma.
• Project Management Professional (PMP).
• Business Analysis Professional (IIBA).
• Human‑Centered Design (HCD) or Design Thinking.

Skills

• Analytical Skills
• Problem‑Solving
• Communication Skills
• Report Writing
• Agile Methodology
• Agile Project Management
• Product Management
• Critical Thinking
• Analysis
• Elicitation / Documentation skills

Travel Requirement

0% - 25% of time may require travel.

Physical, Mental Demands and Working Conditions

• Position Type: Office‑based.
• Teaches/trains others regularly.
• Occasionally travels from office to various work sites or from site‑to‑site.
• Works primarily out‑of‑the office on sales functions [rare].
• Physical work site required: No.
• Lifting up to 10 pounds: Constantly.
• Lifting 10 to 25 pounds: Occasionally.
• Lifting 25 to 50 pounds: Rarely.

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. All employees must comply with HIPAA, data security guidelines, the Company’s Code of Business Conduct, applicable laws, rules, and regulations, and training requirements.

Pay Range

Minimum: $57,700.00

Maximum: $107,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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