Functional Consultant

Noetics LLC; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Noetics LLC is seeking a Senior Functional Consultant to bridge end-users and your development team in the Managed Print Services and Leasing arena. You will document effective solutions that the engineers can implement, acting as a shield for the developers and ensuring processes are solid and well-documented.

You will triage advanced issues, correct misconfigurations in accounting, sales, and inventory, and read Python traces to locate root causes.

Qualifications

• Deep knowledge of Accounting (taxes/journals), Sales, and CRM workflows.
• Ability to read a stack trace and understand basic Python logic flows.
• Read and perform minor edits to Odoo Views (XML) and Reports (QWeb).
• Explain technical issues to customers in plain English, and to developers in code.

Responsibilities

• Advanced Triage & Resolution: document effective solutions for development team.
• Functional Issues: Solve accounting, sales, or inventory misconfigurations directly.
• Data Correction: identify and fix bad data (e.g., missing analytic accounts, broken data links).
• Traceback Interpretation: read Python tracebacks to identify the file and line causing an error.
• Light Technical Adjustments: safe fixes with XML/QWeb edits and UI tweaks.
• Bug Isolation & Documentation: reproduce in staging, document steps, explain Expected vs Actual.

Skills

Functional consulting

Issue triage

Python reading

XML editing

Odoo

Accounting workflows

CRM workflows

Communication

Tools

Odoo

Python

XML editing

Job description

Industry Focus: Managed Print Services (MPS) & Leasing

We are looking for a Functional Consultant who acts as the critical bridge between our end-users and our development team. You aren't just reacting to issues, you are an investigator. Your mission is to work with potential and existing clients to document effective solutions that our development team can then execute on.

You will be the "shield" for our developers, ensuring that every process is solid, reproducible, and documented with technical precision.

Industry-Specific Context

Our clients live in the world of Managed Print Services (MPS) and Leasing. To succeed, you must understand (or be very fast at learning) the workflow of a dealership:

• Meter Reads & Click Charges: How usage-based billing works.
  
• Service Contracts: Preventive maintenance and break-fix workflows.
  
• Leasing/Financing: How equipment is moved from inventory to a leased asset.
  
• Inventory: Managing parts, toners, and machine serialized tracking.

CORE RESPONSIBILITIES

Advanced Triage & Resolution

• You aren't just reacting to issues, you are an investigator. Your mission is to work with potential and existing clients to document effective solutions that our development team can then execute on.
  
• Functional Issues: Solve accounting, sales, or inventory misconfigurations directly.
• Data Correction: Identify and fix "bad data" (e.g., missing analytic accounts, broken data links).
• Traceback Interpretation: Read Python tracebacks to identify the specific file and line causing an error. You should be able to tell if the code is broken or if the code is simply reacting to missing data.

Light Technical Adjustments

• Perform "safe" fixes that don’t require a full dev deployment:
• Adjusting XML/QWeb views and templates.
• Modifying Website UI elements or portal visibility.
• Navigating Odoo’s Technical Settings and Debug Mode to fix menu items or record rules.

Bug Isolation & Documentation

• Before a developer ever sees a bug, you will:
• Reproduce the issue in a Staging Environment.
• Document the exact steps to trigger the error.
• Explain the "Expected vs. Actual" behavior so the developer can start fixing it immediately without asking questions.

Technical Requirements

Deep knowledge of Accounting (taxes/journals), Sales, and CRM workflows.

Python Reading

You don't need to write complex algorithms, but you must be able to read a stack trace and understand basic py logic flows.

Frontend/XML

Ability to read and perform minor edits to Odoo Views (XML) and Reports (QWeb).

You take pride in reducing "noise" for the development team.

You’d rather spend 30 minutes finding the root cause than 5 minutes applying a "band-aid" fix.

You can explain complex technical issues to a frustrated customer in plain English, and then turn around and explain it to a developer in "code."

The Analyst

You recognize patterns. If three users have the same "bug," you’re the first to realize they all share the same misconfigured tax record.

Prefers the variety and "puzzle-solving" of debugging and support over building new features from scratch.

Senior Functional Consultant

Has "technical curiosities"— someone who knows the business logic perfectly but has learned enough Python and XML to be dangerous.

We work in a high-stakes niche. Our implementations run the entire business for our clients. You won't be bored; you’ll be solving real-world business puzzles for an industry that relies on uptime and accuracy.