Functional Architect - D365

New Balance Athletics, Inc.; Boston (MA); On-site; USD 138,500 - 207,500; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Tuition reimbursement

$100 monthly student loan support

Yearly $1,000 lifestyle reimbursement

4 weeks of vacation

12 holidays

Generous parental leave

Job summary

New Balance Athletics, Inc. seeks a D365 F&O PIM Functional Architect in Boston, MA, responsible for the design and implementation of Product Information Management solutions. The role involves collaborating with various teams and stakeholders to ensure effective product data management. Candidates should have extensive experience with D365 ERP and PIM, possess strong analytical and communication skills, and be familiar with Microsoft Azure. The position offers a robust benefits package and a salary range of $138,500 - $207,500 annually.

Qualifications

• 5+ years of experience in enterprise applications for multi‑channel retailers.
• 3+ years of hands‑on experience with D365 ERP solutions.
• Strong configuration expertise within D365 PIM.

Responsibilities

• Lead requirements gathering workshops with business users.
• Translate business requirements into functional design documents.
• Configure PIM-related modules and settings.

Skills

D365 ERP solutions

Product Information Management

Azure fundamentals

Communication skills

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

Azure DevOps

Power Platform

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The D365 F&O PIM Functional Architect is responsible for designing, configuring, and supporting Product Information Management capabilities within Microsoft Dynamics 365 Finance & Operations (Supply Chain Management). This role partners closely with business stakeholders, solution architects, developers, and integration teams to ensure accurate, scalable, and compliant product data management across the enterprise.

The architect will lead functional design for product masters, variants, attributes, categories, lifecycle management, and integrations with upstream/downstream systems such as PLM, ERP extensions, eCommerce platforms, WMS Platforms and data hubs.

This role delivers value through the planning, design, and implementation of strategic, scalable, and responsive Dynamics 365 Finance & Operations (D365 F&O) solutions that drive business growth, expand market share, and strengthen brand equity and reputation. Your work will directly support New Balance's goal of becoming a Top 3 Global Athletic Brand.

MAJOR ACCOUNTABILITIES:

• Lead requirements gathering workshops with business users (Merchandising, Product Management, Procurement, Supply Chain, Manufacturing).
• Translate business requirements into functional design documents (FDDs) and solution blueprints for D365 F&O PIM.
• Understand and design end-to-end product data models and define product lifecycle processes.
• Configure PIM-related modules and settings, support configuration of number sequences, workflows, and security roles related to product data.
• Collaborate with integration teams on interfaces with various internal and external applications and ensure consistent product data flow across procurement, inventory management, manufacturing, sales and distribution.
• Support design of APIs, Data Management Framework (DMF), and dual‑write scenarios (as applicable).
• Define data governance rules for product creation, maintenance, and approval and support data migration from legacy systems.
• Partner with the QA team to create functional test scripts, support defect triage and resolution.
• Validate PIM configurations prior to production deployment and develop & deliver end‑user training materials for product management processes.
• Assist with continuous improvement and optimization of PIM processes.

REQUIREMENTS FOR SUCCESS:

• 5+ years of experience implementing or supporting enterprise applications for large, global, multi‑channel retailers, manufacturers; apparel or footwear industry experience preferred.
• 3+ years of hands‑on experience implementing or enhancing D365 ERP solutions.
• Strong functional configuration expertise within the D365 PIM domain.
• Basic knowledge of X++ and D365 extensibility concepts (for collaboration with developers).
  • Familiarity with Azure Fundamentals or higher, Power Platform Fundamentals.
  • Co-Pilot Studio, Data Management Framework (DMF).
  • Dual‑write and Power Platform integrations.
  • Azure DevOps for backlog and testing management.
• Proven experience designing, evaluating, and implementing D365 extensions (UI, data, and behavioral), integrations, controls, and reporting solutions.
• Strong conceptual or working knowledge of Azure, Power Platform, Copilot, agentic capabilities, and D365 integration architectures.
• Experience with PTC Flex, Visionet Haute Logic, Visionet PartnerLinQ, o9, e2Open, EDI, Manhattan and eCommerce platforms are highly desirable.
• Advanced experience with Azure DevOps and Agile, Waterfall, and hybrid delivery methodologies.
• Deep understanding of the Microsoft ecosystem and retail/manufacturing industry trends.
• Excellent communication, critical thinking, problem solving, collaboration, and stakeholder management skills.
• Strong organizational, prioritization, time, and project management capabilities.
• Demonstrated accountability, confidentiality, and effective negotiation skills.
• Proven ability to identify implementation issues, perform root cause analysis, and deliver practical, business‑aligned solutions.

Boston, MA Headquarters - (NB) Only Pay Range: $138,500.00 - $173,000.00 - $207,500.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits:

New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. Additional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs. A yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and generous parental leave are also provided.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part‑time associates are provided 401k, short‑term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule:

Our North American hybrid model encourages rich in‑person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer:

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran or any other protected status.