FULLY Remote WORK- FROM- HOME Customer Support & Outreach Associate — Entry Level | Full Training Provided

Globe Life AO; United States; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

100% remote work

Entry-level opportunity

Structured training

Clear expectations

Team support

Part-time to full-time opportunities

Professional development

Job summary

Globe Life AO is seeking a Remote Customer Support & Outreach Associate for a 100% remote, entry-level role. No prior experience required.

The position emphasizes learning through structured training, following established workflows, and delivering professional client communications. Ideal candidates are dependable, detail-oriented, and comfortable working independently from home with reliable internet access.

Qualifications

• Dependable, organized, and committed to doing quality work.
• Comfortable working independently in a remote environment.
• Able to communicate clearly and professionally.
• Familiar with basic computer functions, email, and internet-based tools.
• Willing to learn new systems, follow instructions, and accept feedback.
• Attentive to detail and capable of managing routine tasks.
• Motivated to build skills and contribute to a team.

Responsibilities

• Make outbound calls and communicate with clients via email, text, and chat.
• Follow established workflows, scripts, and step-by-step instructions.
• Provide professional, courteous, and clear communication.
• Maintain accurate records and pay close attention to detail.
• Coordinate with internal team members when assistance is needed.
• Meet quality and performance expectations after training.
• Stay organized and communicate progress on tasks.

Skills

Communication

Organization

Independence

Tech literacy

Tools

Email

Job description

START YOUR REMOTE CAREER — NO PRIOR EXPERIENCE REQUIRED

Are you looking for a flexible work-from-home opportunity where you can develop valuable professional skills and grow your career? We’re looking for dependable, motivated, and detail-oriented individuals to join our team as Remote Customer Support & Outreach Associates.

This is an entry-level opportunity designed for individuals who are eager to learn, communicate professionally, and work independently. Previous experience is not required. We provide structured training, clear instructions, and ongoing support to help you understand your responsibilities and succeed in the role.

If you’re comfortable using a computer, have reliable internet access, and are ready to learn, we encourage you to apply!

WHAT YOU’LL DO

As a Remote Customer Support & Outreach Associate, your responsibilities will include:

• Making outbound calls and communicating with clients through email, text, and chat.
• Following established workflows, scripts, and step-by-step instructions.
• Providing professional, courteous, and clear communication.
• Maintaining accurate records and paying close attention to detail.
• Coordinating with internal team members when assistance is needed.
• Meeting reasonable quality and performance expectations after completing training.
• Staying organized, managing assigned tasks, and communicating progress when required.

WHO WE’RE LOOKING FOR

You may be a great fit if you are:

• Dependable, organized, and committed to doing quality work.
• Comfortable working independently in a remote environment.
• Able to communicate clearly and professionally.
• Familiar with basic computer functions, email, and internet-based tools.
• Willing to learn new systems, follow instructions, and accept feedback.
• Attentive to detail and capable of managing routine tasks.
• Motivated to build your skills and contribute to a team.

No previous work experience is required. We welcome entry-level applicants who demonstrate a positive attitude, reliability, and a willingness to learn.

WHAT WE OFFER

• 100% remote work: Work from home without a daily commute.
• Entry-level opportunity: Previous experience is not required.
• Structured training: Learn the role through guided instruction and established processes.
• Clear expectations: Understand your responsibilities and performance goals.
• Team support: Get guidance as you learn and become comfortable with your tasks.
• Part-time to full-time opportunities: Work arrangements depend on the position available and business needs.
• Professional development: Build communication, organization, customer interaction, and remote-work skills.

EMPLOYMENT REQUIREMENTS

To be considered, applicants must:

• Be at least 18 years old.
• Be legally authorized to work in the United States.
• Have a reliable internet connection and access to a computer suitable for the job.
• Be able to communicate professionally and follow written or verbal instructions.
• Be willing to complete the required training.
• Be willing to obtain the appropriate Life and Health Insurance license if required for the assigned role.

Important: If the position involves insurance-related activities, licensing requirements will be explained during the recruitment process. Applicants should confirm the specific licensing, compensation, and employment terms before accepting an offer.

OUR IDEAL CANDIDATE

We value reliability, professionalism, coachability, and consistency. You do not need to know everything on your first day. What matters is your willingness to learn, follow established processes, communicate effectively, and take responsibility for your work.

If you are looking for an opportunity to gain experience, develop new skills, and work remotely with a supportive team, we would like to hear from you.