Fully Remote | Online Reservations Specialist

Destination Knot | Destination Wedding Careers & Travel Business Opportunities; Detroit (MI); Remote; USD 45,000 - 65,000; Full time

Job summary

A travel planning company is seeking an Online Reservations Specialist for a fully remote position. In this role, you will assist clients in planning and booking various travel services while ensuring a smooth and personalized experience. Ideal candidates have strong communication skills and a passion for travel. A flexible work schedule and comprehensive training are provided.

Benefits

Flexible, fully remote work environment

Comprehensive training and access to booking tools

Access to exclusive travel discounts

Qualifications

• Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required.
• Comfortable working independently and managing time effectively.

Responsibilities

• Assist clients in researching and booking travel arrangements.
• Provide accurate information about travel options, pricing, and availability.
• Respond promptly and professionally to client inquiries.

Skills

Strong communication and customer service skills

Friendly, professional demeanor

Time management

Basic computer proficiency

Interest in travel

Job description

Overview

Fully Remote | Online Reservations Specialist

Destination Knot | Destination Wedding Careers & Travel Business Opportunities

Base pay range: $45,000.00/yr - $65,000.00/yr

Job Title: Fully Remote | Online Reservations Specialist

Company: Destination Knot

Job Type: Flexible Schedule | Remote Work

About Destination Knot: Destination Knot is a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support.

Position Overview

Destination Knot is seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule. Full training and ongoing support are provided to help you thrive in this role.

Key Responsibilities

• Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages
• Provide accurate information about travel options, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online messaging
• Maintain accurate records of client interactions and booking details
• Collaborate with team members to deliver exceptional client experiences
• Stay current on travel trends, destinations, and industry updates
• Participate in virtual team meetings and training sessions

Requirements

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer proficiency and reliable internet connection
• Interest in travel and helping clients plan memorable experiences
• Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required

What We Offer

• Flexible, fully remote work environment
• Comprehensive training and access to booking tools and resources
• Supportive team culture and ongoing mentorship
• Income-earning possibilities based on performance
• Access to exclusive travel discounts and industry perks
• Opportunities for personal and professional growth