Fully Remote | Customer Service Representative – Travel

Careers In Travel | Destination Pros; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay with incentives

Fully remote, flexible schedule

Travel perks and industry discounts

Professional growth opportunities

Collaborative and supportive team

Job summary

Careers In Travel | Destination Pros is seeking a Remote Customer Service Representative to support our travel advisory team by scheduling client consultations and handling inquiries.

This full-time remote role emphasizes strong communication, independence, and a passion for helping clients plan memorable trips. You will engage with clients across various channels and use CRM tools to track interactions.

Qualifications

• Excellent communication and interpersonal abilities.
• Experience in customer service, sales, or appointment setting is a plus.
• Ability to work independently and stay organized in a remote environment.
• Familiarity with scheduling tools and CRM platforms is preferred.
• Passion for travel and helping clients discover new opportunities.

Responsibilities

• Reach out to potential clients by phone, email, and messaging to introduce our services.
• Schedule consultations for travel advisors and manage calendars.
• Follow up with interested clients and respond to initial inquiries.
• Maintain accurate CRM records of client interactions and meetings.

Skills

Strong communication skills

Customer service experience

Appointment scheduling

Remote work independently

CRM familiarity

Travel interest

Tools

CRM systems

Job description

Job Title: Remote Customer Service Representative – Travel

About Us

We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are seeking motivated professionals to join our team and help connect clients with our services.

Job Overview

We are looking for a Work From Home Travel Advisor to support our travel advisory team by scheduling client consultations. This role is ideal for individuals with strong communication skills who enjoy engaging with people and assisting them in their travel planning journey.

Key Responsibilities

• Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services.
• Appointment Scheduling: Manage calendars and set up consultations for travel advisors.
• Follow-Ups: Maintain engagement with interested clients and answer initial inquiries.
• CRM Management: Keep accurate records of client interactions and scheduled meetings.

Qualifications

• Strong communication and interpersonal skills
• Experience in customer service, sales, or appointment setting is a plus
• Ability to work independently and stay organized in a remote setting
• Comfortable using scheduling tools and CRM systems
• A passion for travel and helping clients explore new opportunities

What We Offer

• Competitive pay with performance-based incentives
• Fully remote, flexible work schedule
• Travel perks and industry discounts
• Professional growth opportunities
• A collaborative and supportive team environment

Equal Opportunity Statement

We are committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.