fulltime scheduling coordinatorMEDTECH

Seaton Sharpsburg Pike; Hagerstown (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling

Paid time off

Comprehensive benefits package (health

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Seaton Senior Living in Maryland is seeking a Scheduling Coordinator to join our team. The role focuses on coordinating patient visits, maintaining scheduling records, and ensuring clear communication between office and field staff.

You will manage weekly schedules, assist with patient referrals, and support the Clinical Supervisor by reporting visit counts and coordinating shifts. Travel may be required for training and Discovery Communities.

Qualifications

• Requires good communication and public relations skills.
• Customer service oriented mindset and the ability to deliver a world-class experience.
• Willingness to travel for training and Discovery Communities/properties.

Responsibilities

• Coordinate patient visits and maintain scheduling records.
• Communicate scheduling changes between office and field staff.
• Maintain current client roster and update logs/schedules.

Skills

Good communication

Public relations

Customer service orientation

Willingness to travel

Education

High School Diploma or equivalent

Job description

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Scheduling Coordinator to join our team.

Responsibilities:

• Is responsible for the coordination of patient visits, maintenance and upkeep of scheduling records and log books.
• Staffing coordination duties include the accurate and timely communication of scheduling changes between office and field staff.
• Maintains a current client roster with necessary information.
• Updates logs and schedule sheets.
• Prepares weekly schedule for field staff and provides copies for distribution via email.
• Assists in coordinating services provided to patients.
• Controls and monitors schedule changes.
• Obtains weekly visit count and reports results to the Clinical Supervisor.
• Assists in relaying messages to field staff, office staff and community liaisons, gives and takes reports from the on-call coordinator.
• Takes on call on rotation and as needed
• Assist with confirming shifts and payroll as needed for private duty.
• Ensure geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care.
• Accurately process new patient referral information into the computer on a timely basis and create/maintain patient calendar.
• Acts as liaison among staff, patients, family, physicians, referral sources and payers
• Maintains an ongoing relationship with current, future and former clients, client families, company sales team, employees and outside agencies.
• Participates in company quality improvement activities.
• Understands and adheres to established policies and procedures of agency, as well as compliance to local state and federal laws.
• Answers telephone lines promptly, efficiently and channel them appropriately
• Performs other duties as assigned by the Supervisor, DCS or Administrator.

Qualifications:

• Home health experience required
• Active Certified Medication Technician
• High school diploma or equivalent required.
• Demonstrates good communication and public relations skills.
• Passionate for delivering a world class customer experience.
• Internet service with minimum Broad band.
• Must be able to travel if indicated for training and/or Discovery Communities/Properties.

EOE D/V