Fullstack Engineer - AI-Powered Ecommerce Platform

WeHireYou; Belgrade (MT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

5-week vacation

Paid sick leave

Paid parental leave

MacBook Pro

Private health insurance

Monthly lunch stipend ($300)

Workstation setup budget (€700)

Learning budget (€1,500)

FitPass yearly membership

Quarterly online summit & annual offsi

Company retreats

Job summary

Gorgias is hiring a FullStack Engineer to design, build, and scale an AI-driven platform powering automated e-commerce support. You will shape architecture, performance, and observability for a fast, reliable system.

The role requires ownership of large-scale projects and collaboration with cross-functional teams to deliver value. Join a team focused on quality, experience, and re-engagement, with strong emphasis on monitoring and cost-effective performance.

Qualifications

• 4+ years of experience building and maintaining scalable web applications.
• Deep expertise in system design, microservices, cloud-native and event-driven architecture.
• Strong experience in TypeScript, Node.js, React, and cloud computing platform.
• Hands-on experience with monitoring and logging tools (Datadog, Prometheus, OpenTelemetry, etc.).
• Proven ownership over large-scale projects and cross-functional teams.

Responsibilities

• Architect and evolve our AI agent platform, ensuring scalability, resilience, and high availability.
• Design and implement monitoring & observability strategies, using tools like Datadog, or Grafana to track performance and detect issues proactively.
• Collaborate across teams to integrate AI-driven features into our customer support ecosystem.
• Optimize system performance, resources usage, ensure fast processing, building cost-effective solutions.
• Contribute to strategic decision-making on system design, best practices, and long-term scalability.
• Mentor junior engineers and help shape the engineering culture at Gorgias.

Skills

System design

Microservices

Cloud-native

Event-driven

TypeScript

Node.js

React

Cloud computing

Monitoring

Logging

Tools

Datadog

Prometheus

OpenTelemetry

Job description

Gorgias is hiring a FullStack Engineer to design, build, and scale an AI-driven platform powering automated e-commerce support. You will shape architecture, performance, and observability for a fast, reliable system.

The role requires ownership of large-scale projects and collaboration with cross-functional teams to deliver value. Join a team focused on quality, experience, and re-engagement, with strong emphasis on monitoring and cost-effective performance.