Full timePart Time Front Desk Sales Associate

The Lash Lounge Oakland - Rockridge; Oakland (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

The Lash Lounge Oakland - Rockridge is seeking a Front Desk Sales Associate to enhance customer experience and drive sales. This role involves meeting sales goals, managing appointments, and maintaining a welcoming environment. Candidates should have a strong work ethic and experience in customer service and retail sales.

Benefits

Hourly wage plus commissions

Promotion opportunities

Free lash extensions and salon services

Discounts on retail products

Positive work culture

Qualifications

• 2+ years customer service or retail sales experience.
• 1+ years front desk experience.
• Ability to work some weekends and evenings.

Responsibilities

• Increase membership and retail sales.
• Meet weekly/monthly salon goals.
• Book appointments and greet visitors.

Skills

Customer Service

Sales

Attention to Detail

Computer Skills

Phone Skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

MindBody Software

Job description

*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.

RESPONSIBILITIES:

Increase membership sales and retail sales.

Meet weekly/monthly salon goals.

Professional phone etiquette

Calling leads and providing service information.

Greet visitors and provide an excellent customer experience.

Book appointments in person or by phone.

Contribute to group operations, such as inventory maintenance.

Maintain a clean and inviting environment.

Be proficient and educated in working the POS software, sales. transactions of clients for services and retail items and manage the end of day cash drawer reconciliation.

Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.

Assisting manager with daily task

REQUIRED SKILLS:

2+ years customer service or retail sales experience

1+ years front desk experience

Strong attention to detail

Strong computer and phone skills

Required proficiency with Microsoft Word and Excel.

Ability to multitask in a fast-paced environment

Ability to work some weekends and evenings

Strong customer service skills and the ability to work professionally with the public.

Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

Hourly wage; commensurate with experience + Commissions on sales

Promotion opportunities

Free lash extensions and all other salon services

Discounts on retail products

Pay $18hr plus monthly commission bonus

Positive work culture

Position will start off at full-time for a month and then will go to part-time.

Part-Time Schedule Three days during the week, 12-8 pm Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm