Full Time Warming Center Assistant

The Salvation Army; City of Lockport (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Sick time

Job summary

The Salvation Army in Lockport is seeking Seasonal Full Time Warming Center Assistants to supervise guests and ensure a safe, comfortable environment within a cold-weather program co-located with the Lockport Corps.

You will assist with basic needs, safety checks, intake, and referrals while supporting a low-barrier approach to care for homeless individuals. Seasonal shifts, training, and collaboration with local providers are included.

Qualifications

• High school diploma or equivalent. Additional education and training preferred,
• One - Two years of experience working in Human Services with the homeless, individuals living in poverty or experiencing SUD or mental health conditions.
• Ability to achieve and maintain CPR Certification
• Ability to diffuse crisis situations both within team settings and independently.
• Ability to document program events and carry out scheduled or spontaneous tasks
• Capable of applying all training and skill building information

Responsibilities

• Supervise guests and coach on program policies and rules.
• Address immediate basic needs and orienting the guest to the warming center program.
• Provide supplies to meet basic needs such as snack/meal, linens, container for belongings and hygiene supplies.
• Provide conflict resolution, crisis intervention and support as needed.
• Assist other community providers and social services in working with guests on individual service needs.
• Plan, conduct and monitor guest group meetings and activities.
• Maintain statistical accountability and daily log entries.
• Complete shift tasks such as chores, cleaning, laundry, intake sheets.
• Maintain shift-to-shift communication in staff journal.
• Answer telephone and respond to inquiries; provide resources and referrals.
• Conduct regular nightly facility safety checks and report needs.
• Commit to work schedule with possible on-call duties.
• Attend mandatory staff meetings and required trainings.
• Conduct basic intake information of new guests.
• Demonstrate cultural competence in daily responsibilities.

Skills

Crisis intervention

Documentation

Conflict resolution

Program intake

Cultural competence

Staff coordination

Education

High School Diploma or equivalent

Job description

Overview

Seeking Seasonal Full Time Warming Center Assistants to join our Lockport Team

Our temporary opportunities offer Sick time

SCOPE AND PURPOSE OF POSITION:

To provide needed supervision and monitoring of warming center guests and program. The center will operate seasonally during cold winter months 7 days per week. Responsible for the general management of the program. Warming Center assistants insures a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of a low barrier approach to care for homeless individuals. The Warming Center program is co-located with the Lockport Corps.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervise guests in the program including coaching guests on program policies and rules as well as potential consequences for violation of program policies/rules.
• Address immediate basic needs, orienting the guest to the warming center program.
• Provide supplies to meet basic needs such as snack/meal, linens, container for their belongings and hygiene supplies.
• Provide conflict resolution, crisis intervention and support as needed.
• Assist other community providers, social services, etc. in working with guests on their Individual Service needs. Promote activities to increase competence with activities of daily living and independent living skills.
• Plan, conduct and monitor guest group meeting sessions and other activities.
• Maintain statistical accountability. Provide clear and concise daily log entries. Maintain up to date daily log/census.
• Complete shift specific tasks such as chore assignments, cleaning, laundry, intake sheets, etc.
• Maintain communication shift-to-shift in staff journal.
• Answer telephone and respond to inquiries. Provide resources and referrals.
• Conduct regular (at least once/a night) facility safety checks, including sleeping/resting areas. Communicate any needs (maintenance or repairs) in the communication journal. Any immediate safety concerns will be addressed immediately. Monitor fire/security/ alarm system.
• Commit to work schedule at least two weeks in advance, based on program operations, there may be on-call duties as well as regular scheduled hours
• Attend mandatory staff meetings and required training sessions.
• Conduct basic intake information of each new guest
• Demonstrate cultural competence as well as integrate understanding into daily responsibilities.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

• High school diploma or equivalent. Additional education and training preferred,
• One - Two years of experience working in Human Services with the homeless, individuals living in poverty or experiencing SUD or mental health conditions.
• Ability to achieve and maintain CPR Certification
• Ability to diffuse crisis situations both within team settings and independently.
• Ability to document program events and carry out scheduled or spontaneous tasks
• Capable of applying all training and skill building information

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.