Full-Time Verification Representative (Remote) - TN

Centerfield; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous parental leave

Competitive weekly pay

Paid virtual training

Career growth – promote from within

Job summary

Centerfield is seeking a Ful l-time Contact Center Customer Service Rep with Datalot to represent our clients and their customers. You will help ensure callers are eligible for offered products and maintain professional interactions across inquiries and transfers.

Location eligibility is limited to certain states with a Monday–Friday schedule, 11:00 AM–8:00 PM EST, and January 18, 2027 start date. Includes competitive weekly pay, benefits, and paid virtual training.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage high-volume calls with professionalism.
• Demonstrated attention to detail in documentation and data entry.

Responsibilities

• Field a high volume of outbound and/or inbound phone calls.
• Transfer customers to the appropriate department.
• Handle and resolve customer inquiries.
• Be the first point of contact for customers seeking products or services.
• Perform additional duties as assigned by management.
• Maintain a stable home or office setup with reliable internet.
• Remain focused during scheduled hours without personal interruptions.

Skills

Strong communicator

Attention to detail

Strong organizational skills

Job description

Hi, We're Centerfield.Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized as a Best Place to Work in Los Angeles.

Hi, We're Centerfield.Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized as a Best Place to Work in Los Angeles.

The Opportunity

As a Full -time Contact Center Customer Service Rep with Datalot, you play a key part in representing both our clients and their customers. You are helping to ensure that our clients are speaking with consumers who are eligible for the products they offer.

Please note that we are only authorized to hire for this role in the following states: Texas, Tennessee, North Carolina, Utah, and Florida.

Schedule: Monday–Friday, 11:00 AM – 8:00 PM EST

Start Date: January 18th, 2027

Responsibilities

• Fielding a high volume of outbound and/or inbound phone calls
• Transferring customers to the appropriate department(s)
• Handling and resolving customer inquiries
• Being the first point of contact for our customers looking for various products or services
• Such other duties and responsibilities as your managers may assign from time to time
• Secure, hardwired high-speed internet to ensure uninterrupted connectivity
• Please note that due to the demands of this role and the need for consistent focus during scheduled work hours, individuals must be free from personal responsibilities or obligations that may interfere with their ability to work uninterrupted.

Attributes

• Strong communicator
• Attention to detail
• Strong organizational skills

Internal/External

• Customers and Clients with respect to fielding outbound/inbound phone calls
• Call Center Managers for line management

Life At Centerfield...

• Industry-leading medical, dental, and vision plans + generous parental leave
• Competitive weekly pay + uncapped commission
• Paid virtual training
• Fun and Competitive company culture and team activities
• Career growth – we enjoy promoting from within!

Candidates must be able to pass a pre-employment background check and must be authorized to work in the United States.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

To learn more, visit us Here.

Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Employment is contingent upon successful completion of a Background Check