Full Time Vault Teller - Rochester branch

DFCU Financial; Rochester (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking credit union as a Vault Teller, where your attention to detail and cash-handling expertise will contribute to branch efficiency and member satisfaction. In this full-time role, you will manage cash operations, balance transactions, and ensure compliance with vault procedures. You'll be part of a dynamic team, promoting financial opportunities for members while enjoying a range of benefits including monthly cash incentives, comprehensive health insurance, and a supportive work environment. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you.

Benefits

Monthly cash incentives

Employee bonus program

Paid lunch breaks

Paid time off and holidays

401(k) plan with match

Tuition reimbursement

Comprehensive medical, dental, and vision insurance

Health savings account (HSA)

Disability insurance

Pet insurance

Qualifications

• 1 year of goal-driven sales experience in a financial or retail environment.
• 2 years of cash handling experience in a financial institution preferred.

Responsibilities

• Balance vault and branch transactions accurately.
• Provide superior service to members by promoting financial opportunities.
• Assist co-workers with transactions and procedures as needed.

Skills

Cash Handling

Sales Experience

Analytical Skills

Interpersonal Skills

Problem-Solving

Multitasking

Education

High School Diploma

Job description

Job Description

Posted Friday, May 9, 2025 at 4:00 AM

Join the DFCU Financial team today, and discover the benefits, rewards, and development opportunities from one of the largest and best-managed credit unions in the country.

Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you’ll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You’ll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team’s success, we’d love to have you on board!

The Opportunity: Our Rochester branch is seeking a full-time Vault Teller to join their team.

What You’ll Do:

• Balance vault and branch transactions.
• Ensure compliance with established vault processes.
• Maintain branch operations log book and associated tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures, as requested.
• Complete daily work accurately and in a timely manner.
• Make decisions, when necessary, according to policy and procedure and within approved limits.
• Provide superior service to members by actively promoting and communicating financial opportunities.
• Refer interested members while maintaining quality standards.
• Assist in the efficient operation of the cash area.
• Maintain product knowledge to efficiently serve members.
• Keep current on individual and team sales and service results.
• Participate in the Branch Team Development program.
• Support organizational goals and values.
• Work Saturday hours as required.
• Maintain a flexible work schedule and willingness to work at any of our branch offices.
• Attend additional meetings and training sessions; travel may be required.

What You'll Need:

• High school diploma or equivalent.
• One year of goal-driven sales experience in a financial or retail environment.
• Two years of cash handling experience in a financial institution preferred.
• Vault experience in a financial institution required.
• Exceptional analytical and problem-solving skills.
• Excellent interpersonal skills, including effective verbal and written communication.
• Ability to move or lift up to 50 lbs., usually coin.
• Positive, cooperative, self-motivated, courteous, and professional attitude.
• Ability to multitask effectively.
• Ability to function as a team player.
• Ability to work independently with minimal supervision.

What We Offer:

• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch breaks
• Employee referral payouts for recruiting friends and family
• Paid time off and holidays (13 per year)
• 401(k) plan with match up to 4%, plus additional employer contributions after one year
• Tuition reimbursement and education assistance
• Comprehensive medical, dental, and vision insurance from day one
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care
• Adoption assistance up to $10,000 per child
• Wellness programs and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Disability insurance paid by the company
• Basic life insurance of $50,000 plus options for additional coverage
• Pet insurance
• Free financial planning services
• Various employee events and community engagement opportunities
• Employee discounts, awards, and ongoing training opportunities

Equal Opportunity Employer / Disabled / Veterans