Full Time Vault Teller - Novi branch

Dfcufinancial; Novi (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading credit union as a Vault Teller in Novi, where you'll be at the heart of operations, ensuring secure cash handling while providing exceptional service to members. This role offers a dynamic work environment with opportunities for personal growth and performance incentives. You'll be part of a supportive team, balancing transactions, maintaining compliance, and actively promoting financial products. With a commitment to employee development and a range of attractive benefits, this position is ideal for those looking to make a meaningful impact in the financial sector while enjoying a rewarding career path.

Benefits

Monthly cash incentives

Employee bonus program

Paid lunch time

401k plan match

Tuition reimbursement

Medical, dental and vision insurance

Short- & long-term disability plans

Free financial planning assistance

Employee discounts for company logo wear

Recognition and awards for performance

Qualifications

• 1 year sales experience in a financial or retail environment required.
• 2 years cash handling experience preferred.

Responsibilities

• Balance vault and branch transactions accurately.
• Provide superior service to members and promote financial opportunities.
• Assist in efficient operation of the cash area.

Skills

Analytical Skills

Problem-Solving

Interpersonal Skills

Multitasking

Customer Service

Education

High School Diploma or Equivalent

Job description

Posted Thursday, December 26, 2024 at 5:00 AM

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

The Opportunity: Our Novi branch is seeking a full-time Vault Teller to join their team. In this role, the Vault Teller is responsible for the secure and efficient operation of the cash area and related functions, including active participation in branch operations. Maintain an open line of communication with branch team and management.

What You’ll Do:

• Balance vault and branch transactions.
• Compliance with established vault processes.
• Maintain branch operations log book and associated tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures, as requested.
• Complete daily work accurately and in a timely manner.
• Make decisions, when necessary, according to policy and procedure and within approved limit.
• Provide superior service to members by actively promoting and communicating financial opportunities.
• Refer interested members while maintaining quality standards.
• Assist in the efficient operation of the cash area.
• Maintain product knowledge to efficiently serve members.
• Keep current on individual and team sales and service results.
• Participate in the Branch Team Development program.
• Support the organizational goals and values.
• Saturday hours required.
• Flexible work schedule; ability and willingness to work at any one of our branch offices.
• Additional meeting and training times required; travel may be required.
• Maintain a professional appearance by following the established dress code.

What You'll Need:

• High school diploma, or equivalent.
• One year goal-driven sales experience in a financial or retail environment.
• Two years cash handling experience in a financial institution, preferred.
• Financial institution vault experience required.
• Exceptional analytical and problem-solving skills.
• Excellent interpersonal skills including effective verbal and written communication.
• Ability to move or lift up to 50 lbs., usually coin.
• Consistent positive, cooperative, self-motivated, courteous and professional attitude.
• Demonstrated ability to multitask.
• Demonstrated ability to function as a team player.
• Ability to perform with minimum supervision.

What We Offer:

• Monthly cash incentives for meeting performance goals.
• Employee bonus program.
• Paid lunch time.
• Employee referral payouts for recruiting your friends and family.
• Paid time off.
• Paid holidays (13 per year).
• 401k plan match, dollar for dollar up to 4%.
• 401k additional employer contribution after one year at 5%.
• Tuition reimbursement / Education assistance.
• Medical, dental and vision insurance effective date of hire.
• Health savings account (HSA).
• Flexible spending accounts for medical and dependent care expenses.
• Adoption assistance for qualified expenses maximum $10,000 per child.
• Wellness initiatives and reimbursements.
• Pre-paid legal services plan.
• Identity protection plan.
• Short- & long-term disability plans paid for by company.
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child.
• Pet Insurance.
• Free financial planning assistance.
• Numerous fun employee events throughout the year.
• Volunteer and community engagement opportunities.
• Employee loan discounts (closed-end loans).
• Discounts with local and national companies through DFCU Perks.
• Service / anniversary awards.
• Employee discounts for company logo wear.
• Recognition and awards for outstanding team and individual performance (branch and member service center employees).
• Ongoing training opportunities.

Equal Opportunity Employer / Disabled / Veterans