Full-Time Uniqlo Retail Associate - SOHO

UNIQLO USA LLC; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

UNIQLO in New York is seeking a Sales Associate to be the store's customer service specialist. You will listen to customer needs, match products, provide in-depth information, and help close the sale while upholding brand standards.

You will aim to exceed sales goals, maintain visual/operational standards, assist with cashier duties, process shipments, and ensure the floor reflects the full size run. The role requires strong communication and flexibility for weeknights/weekends.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED.
• Strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to work a flexible schedule that meets the business needs, including weeknights and weekends.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Assist customers by providing product knowledge and closing the sale.
• Act as cashier when required by following cashier protocol.
• Process shipments and ensure merchandise is represented on the floor.

Skills

Customer service

Communication skills

Cashier protocol

Flexibility schedule

Education

High School Diploma or GED

Job description

Position Overview

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities

Meet and exceed sales goals Maintain brand and operational standards (visual, cleanliness, etc.) Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. Be knowledgeable of fitting room standards and assist when needed Act as cashier when required by following cashier protocol Process shipment and ensure all merchandise is represented on the floor in full size run Assist management to identify and resolve issues in the store Provide product and brand knowledge to customers Follow all company policy and procedures & notify management of any infractions Assist with special projects as assigned by management

Job Requirements

Must be at least 18 years old. High School Diploma or GED Strong communication skills Ability to calculate figures and amounts such as discounts and percentages Ability to work a flexible schedule that meets the business needs, including weeknight evenings and weekends. Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Full-Time Schedule Requirements

Average 32 or more hours per week based on business seasonality (Peak season: September - December). Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered). Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., "not available before 3:00 p.m.") Full-time employees are permitted only two (2) days off per week. All full-time employees must be available for a minimum of a 5-day workweek.

Salary

Starting Salary : $18.50/ hour The offered salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Career Advancement Opportunities

We offer competitive compensation for sales associates starting at $18.50 along with a clear path to promotion opportunities every 3 months based on individual performance! Career advancement opportunities for driven team members who consistently deliver strong results. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Equal Opportunity Employer (UNIQO)

As an Equal Opportunity Employer, UNIQO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, and local law.

Company Overview

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page.

LifeWear

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

Company Promise

Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society.

Diversity and Inclusion

Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.