Full Time Teller - West Region Float

MidFirst Bank; Chickasha (OK); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

MidFirst Bank in Chickasha, OK seeks a friendly Teller to accurately process a variety of customer transactions and provide outstanding service. You will greet customers, handle deposits and withdrawals, and cross-sell bank products to enhance relationships.

This role requires strong cash handling skills, excellent communication, and a cooperative team mindset. The position includes training, mileage reimbursement, and potential travel among regional banking centers.

Qualifications

• Minimum of 6 months cash handling and/or POS experience in retail sales or food industry environments.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute to a positive team environment and achieve goals.
• Careful attention to detail and adherence to bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10 key skills.
• Outgoing, assertive, confident and enthusiastic personality.

Responsibilities

• Greet customers and create a welcoming environment.
• Process customer transactions accurately and efficiently, maintaining a balanced cash drawer and following procedures.
• Cross-sell bank products and services to build relationships with customers.
• Develop customer loyalty through excellent service and relationship-building.
• Respond to inquiries and resolve issues by researching solutions.

Skills

Cash handling

POS experience

Customer service

Teamwork

Attention to detail

Work ethic

10-key

Outgoing personality

Bilingual Spanish

Tools

None

Job description

Job Summary

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
• Building customer loyalty by developing relationships and always offering exceptional service
• Responding to customer inquiries and concerns by researching and identifying positive solutions

As a float Teller, a designated banking center will be assigned at the location stated. This position requires the flexibility to drive to and from different banking centers within the region. The cities included within the region are {INSERT CITIES WITHIN REGION}. Employee will be required to drive their personal vehicle to various banking center locations and as such, will receive mileage reimbursement.

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills

• Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills

• Knowledge of banking products and procedures
• Successful sales record in a retail sales or banking environment
• Bilingual (fluent verbal and written Spanish) skills
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation

• Monday - Friday from 7:15 a.m. - 8:15p.m. and Sunday 11:45 a.m. to 4:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.
• Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.

Behaviors

Enthusiastic - Shows intense and eager enjoyment and interest

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.